OEBB/PEBB Director of Operations and Program Policy (Business Operations Manager 3)

State of Oregon • Street, MD

70d • $8,097 - $12,522

About The Position

Opportunity Awaits, Apply Today! - OEBB/PEBB Director of Operations and Program Policy (Business Operations Manager 3) This position is responsible for oversight and overall management of the OEBB/PEBB internal operational structure and directs and manages OEBB and PEBB administrative functions and activities in key functional areas like benefits management, member services, eligibility compliance and communications. This position has authority to act as the OEBB/PEBB Deputy Director or OEBB/PEBB Director in the absence of or as delegated by the OEBB/PEBB Deputy Director or OEBB/PEBB Director. This position falls under the BOM3 classification. The AA Rate Pay Range for this position is $ 8,097.00- 12,522.00 USD Monthly. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. For a full review of the position description, which describes the job duties of this position please click here. If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Requirements

• Seven years of supervision, management, or progressively related experience; OR four years of related experience and a bachelor’s degree in a related field.

Nice To Haves

• Proven experience managing day-to-day operations with cross-functional teams in a complex benefits administration environment.
• Skilled in interpreting and implementing policies, statutes, and regulations across multiple interest groups.
• Able to resolve complex member issues through creative, compliant, and empathetic solutions.
• Demonstrate strong written and verbal communication skills, including accessibility and plain language standards.
• Proficient at building strong relationships with state agencies, educational entities, vendors, and board members.
• Skilled in coaching, supervising, and motivating staff to achieve high performance and professional growth.
• Able to ensure program integrity through internal audits, fraud prevention, and adherence to legal requirements.
• Proven experience in developing and refining work processes to meet critical timelines and improve service delivery.

Responsibilities

• Oversight and overall management of the OEBB/PEBB internal operational structure.
• Direct and manage OEBB and PEBB administrative functions and activities.
• Manage key functional areas like benefits management, member services, eligibility compliance, and communications.
• Act as the OEBB/PEBB Deputy Director or OEBB/PEBB Director as delegated.

Benefits

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training opportunities that will help grow your career with the State of Oregon.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees