OCM Specialist (Spanish Speaking)

TEKsystems • San Diego, CA

418d • $114,400 - $166,400 • Hybrid

About The Position

The OCM Specialist (Spanish Speaking) role at TEKsystems is focused on providing organizational change management and communications support within the IT PMO. The position involves developing and implementing communication strategies to inform and engage employees during significant changes, particularly in technology and business initiatives. The ideal candidate will be bilingual in Spanish and possess strong communication skills, with a background in change management and technology-related communications.

Requirements

• Bilingual in Spanish and English.
• Strong verbal and written communication skills.
• Experience in organizational change management (OCM).
• Proficiency in PowerPoint and SharePoint.
• Ability to manage multiple concurrent tasks to deadlines.
• Expertise in web, graphics, video and related technologies.

Nice To Haves

• Organizational Change Management (OCM) Certification - ProSci or other

Responsibilities

• Provide strategic and administrative organizational change management (OCM) and communications support for key technology and business supported initiatives.
• Create and deliver effective communication plans to keep employees experiencing the change informed and engaged.
• Develop and implement targeted internal communications on behalf of the Sempra Infrastructure IT and Cyber organizations in both US and Mexico, aligned with business requirements and priorities.
• Collaborate with IT and business leaders to develop and implement OCM strategies and plans, including training, communications and stakeholder management.
• Support Business Relationship and Success Management (BRSM) activities, promoting the value delivery of IT and Cybersecurity to the enterprise.
• Develop and implement OCM, communications and/or training plans to support IT/Cyber projects and technology initiatives.
• Create and/or review technology-related communications that go to end users, adhering to a consistent voice, documentation standards, and brand.
• Create and distribute timely end-user communications around operational activities such as maintenance and outage notifications.
• Develop graphics, charts, and other visual objects that lend additional meaning to operational communications.
• Expand and promote IT Intranet site, ensuring content is refreshed and relevant, showcasing the value that IT is delivering to the enterprise.
• Develop training and support materials in support of technology-related initiatives, including user guides, quick reference cards, web pages and videos.
• Deliver training sessions on selected topics.
• Perform translations of communications, training and related content.
• Manage internal communications channels and work cross-functionally with IT groups in both US and Mexico to support effective and consistent change management strategies.
• Partner with internal IT support teams, project teams and end users to identify requirements for and review contents of developed materials.
• Perform stakeholder analysis to assess readiness and support of organization for change.
• Perform change impact analysis with project teams to inform over organizational change.
• Partner with corporate communications and related departments to align on communications strategies, messaging and timing.

Benefits

• Medical, dental & vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan with pre-tax and Roth post-tax contributions
• Voluntary Life Insurance & AD&D for the employee and dependents
• Short and long-term disability insurance
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), Vacation or Sick Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees