Ocean Tours Deckhand

Catalina Island Company•Avalon, CA

5d•$29 - $29•Onsite

About The Position

Find Your Future in Paradise! Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis. We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests. WHY CATALINA ISLAND COMPANY? The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration! In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest. He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players. The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists. The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end. To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort. We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests. Join a team that is as vibrant, dynamic, and unique as the island itself! JOB SUMMARY The Ocean Tour Deckhand supports safe and efficient vessel operations while delivering an exceptional guest experience. This role involves hands-on maritime duties, assisting the captain, and actively engaging with guests by providing information, narration and customer service throughout the tour.

Requirements

Must be at least 18 years of age
Previous boating, maritime, or customer service experience required
Strong communication and public speaking skills
Comfortable speaking to large groups in a friendly, engaging manner
Ability to remain calm and professional in all situations
Must be able to work outdoors in varied weather and sea conditions
Exceptional customer service skills
Ability to multi-task in a changing environment

Responsibilities

Assist the captain with docking, mooring, anchoring, and general vessel operations
Welcome guests onboard in a friendly and professional manner
Provide engaging narration about marine life, local history, landmarks and tour highlights
Answer guest questions and assist with seating, barding and disembarking
Promote a positive, fun and informative atmosphere onboard
Encourage guest participation and enjoyment of the tour
Conduct safety briefing and demonstrate emergency procedures to guests
Monitor passenger safety through the tour
Assist with emergency response procedures when necessary
Perform routine cleaning and light maintenance of the vessel before and after tours
Follow all Coast Guard regulations, company policies and safety protocols
Other duties as assigned