Ocean Tour Operator

Catalina Island Company • Avalon, CA

20d • $35 • Onsite

About The Position

Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis. We seek individuals like YOU to create the finest personal service and extraordinary experiences for our guests. As a Boat Tour Operator, you are responsible for ensuring a smooth, safe, and enjoyable experience for guests while providing exceptional customer service throughout various tours. As a Boat Tour Operator tours include the Undersea Sub Expedition, Glass Bottom Boat, Discover Two Harbors, and the seasonal Flying fish Voyage. U.S. Coast Guard (U.S.C.G) Licensed Personnel exclusively handle the transportation of the vessels, emphasizing safety and enjoyment. With a focus on exceptional customer service and proficiency in a variety of tours, you will play a crucial part in delivering memorable and enjoyable maritime experiences for our guests.

Requirements

• 50 Ton USCG Master Near Coastal Captain’s License
• USCG merchant mariner credential endorsed as OUPV needed
• Knowledge of USCG navigation rules
• Boat handling experience
• Excellent organizational and interpersonal skills
• Ability to walk, climb, and descend pier ramps frequently in operational areas to perform assigned tasks
• Adhere to DOT drug testing
• FCC Marine Radio Operator Permit
• USCG Merchant Mariner Credential endorsed with the following: Master Near Coastal: With this type of license, you can operate commercial vessels of 25, 50 or 100 tonnages — the maximum — and take more than six paying people on board as long as you meet the requirements. A Near Coastal license allows you to operate inspected and uninspected vessels on inland waters and up to 200 miles off the U.S. coast.

Responsibilities

• Safely operate and navigate the vessel, considering weather conditions and passenger safety.
• Execute efficient mooring and unmooring procedures as needed.
• Ensure compliance with maritime regulations and navigate according to established routes.
• Oversee the maintenance and cleanliness of the vessel, conducting regular safety checks.
• Coordinate with crew members and guests to facilitate smooth boarding and disembarking of passengers.
• Monitor and manage fuel consumption, engine performance, and other operational aspects.
• Communicate effectively with passengers, providing safety instructions and answering questions.
• Take appropriate action in emergency situations, prioritizing the safety of passengers and crew.
• Maintain proper documentation, including logs, incident reports, and required certifications.
• Stay updated on maritime industry trends, regulations, and safety standards.
• Deliver from memory an informative narrative to our guests about the island's marine life, history and ecology as set forth in the approved tour script guidelines.
• Other duties as assigned

Benefits

• The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll. Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location.
• Employee discounts and perks – restaurant, hotels and activities.
• Beautiful island views and a summer of adventure!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed