Ocean Import Specialist
About The Position
A global freight forwarding organization is seeking an experienced Ocean Import Specialist to manage import operations. This role is responsible for full-cycle ocean import execution, ensuring accurate documentation, regulatory compliance, and seamless coordination with overseas agents, carriers, customs brokers, and clients. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple shipments simultaneously while maintaining high service standards for time-sensitive and high-value cargo. This position requires in-office presence five days per week.
Requirements
- 3 to 7 plus years of ocean import experience within freight forwarding or international logistics
- Strong knowledge of transatlantic import processes and documentation
- Solid understanding of U.S. customs clearance procedures and ISF requirements
- Ability to manage multiple shipments in a fast-paced, deadline-driven environment
- Strong attention to detail, organization, and problem-solving skills
- Effective communication skills with internal teams and external partners
- Experience using CargoWise or similar freight forwarding software preferred
- Must be able to work onsite five days per week
Nice To Haves
- Familiarity with major U.S. ports and inland transportation coordination
- Experience managing high-volume accounts or time-sensitive cargo
- Spanish and English bilingual skills preferred but not required
Responsibilities
- Manage end-to-end ocean import shipments
- Coordinate bookings, shipment tracking, arrival notices, and final delivery scheduling
- Prepare and review documentation including bills of lading, commercial invoices, packing lists, and ISF filings
- Communicate daily with overseas agents, steamship lines, trucking providers, and customs brokers
- Ensure compliance with U.S. import regulations and customs clearance requirements
- Monitor shipment milestones and proactively resolve delays, documentation discrepancies, and exceptions
- Provide consistent shipment updates and maintain strong customer communication
- Coordinate drayage, warehousing, and final-mile delivery as required
- Maintain accurate shipment records and update all activity within the operating system
- Support continuous improvement of operational processes and service quality
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
