Ocean Import Coordinator

Rhenus Logistics Co.,Ltd. • Torrance, CA

406d • $55,000 - $55,000

About The Position

The Ocean Import Coordinator at Rhenus Logistics is responsible for overseeing third-party logistics providers and managing ocean freight imports. This role involves negotiating rates with carriers, ensuring timely communication with clients and agents, and maintaining accurate documentation for shipments. The coordinator plays a crucial part in enhancing customer satisfaction by providing real-time updates and resolving issues as they arise.

Requirements

• Degree or equivalent experience in Supply Chain Management
• Knowledge of FMC and NVOCC rules and regulations
• Minimum 2 years' experience with Ocean Freight Import logistics
• Strong attention to detail and analytical skills
• Experience effectively managing third-party logistics providers
• Ability to interpret complex instructions
• Customer-focused with excellent communication skills
• Effective multitasking and organizational abilities
• Friendly, helpful attitude with a willingness to support
• Demonstrates honesty, trustworthiness, and respect
• Sound work ethics in a fast-paced environment
• Strong organizational skills and financial awareness

Responsibilities

• Communicating clearly with agents and clients for smooth information exchange
• Entering and sending pre-alerts to keep customers and agents informed about ocean shipment arrivals
• Preparing, managing, and sending status reports to clients
• Negotiating rates with ocean freight carriers to get the best deals
• Keeping track of shipments with sea carriers and agents for real-time updates
• Filling in and issuing bills, bills of lading, and other documents accurately
• Updating clients and agents on the status of their shipments regularly
• Arranging pick-ups from shippers in an organized and timely manner
• Issuing invoices accurately and on time
• Handling intents to claim when needed, following the right procedures
• Keeping track of pending charges and manage financial transactions carefully
• Approving payables following established financial processes
• Working with agents and carriers to update and reconcile costs efficiently
• Sending out profit share requests on time
• Dispatching and follow up on Proof of Deliveries (POD's)
• Closing files accurately and on time
• Keeping the Client status report maintained and updated
• Solving problems effectively as they arise
• Performing any other job-related duties assigned with dedication and care

Benefits

• Health and Dental Care
• Comprehensive Life coverage
• Disability coverage
• Free parking
• Generous Paid Time Off
• 401(k)
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Support Activities for Transportation
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees