Ocean Import Account Representative

GEODIS Career•Humble, TX

19h•Onsite

About The Position

GEODIS is a global third-party logistics provider (3PL) that manages supply chains for leading brands and manufacturers. The Ocean Import Account Representative role involves handling ocean import shipments, ensuring profitability, and coordinating shipping details with origin agents. Key responsibilities include tracking incoming shipments, managing billing, negotiating pricing with various carriers, and providing accurate instructions for transportation. The position also requires converting and verifying shipment weight and volume, calculating rates, performing profit and loss analysis, and maintaining communication with customers, carriers, and vendors. Representatives will assist customers with inquiries, process cargo bookings, and handle accounting processes within the Cargo Factor system.

Requirements

Minimum 3 years experience in importation of goods or an equivalent combination of both education and experience.
Minimum 1 year experience in Ocean/Maritime freight transportation.
Knowledge of Government Agency requirements
Knowledge of the movement of freight via air and/or ocean
PC literate with experience with Microsoft Outlook, Work, Access and Excel
Ability to read and interpret documents
Excellent verbal and written communication skills required
Ability to multi task
Mathematical skills essential to ensure accuracy in pricing

Nice To Haves

Experienced with the following systems: Nextgen, Kronos, Cargo Factor, G360, Poseidon, Service Now, TSA Known Shipper, and Pandora.

Responsibilities

Handle shipments and ensure profitability
Establish task priorities, scheduling and tracking work assignments
Coordinate shipping details with origin agent
Track and trace incoming shipments with airlines, steam ship lines and other NVOCC carriers and ensure customers are informed of each milestone
Billing on time, zero demurrage mind set, detention, exam fees, etc.
Work directly with carriers to coordinate and follow up incoming shipments
Negotiate pricing with Ocean/Agent/Ground Carrier/Steamship/Airlines
Provide effective and accurate instructions to transportation carriers according to company's shipping guidelines
Convert and verify shipment weight and volume
Calculate rates and price conversions; profit and loss analysis
Maintain communication with customers, carriers and vendors
Coordinate pick-ups and invoice files
Assist customers with question complaints, requests, tracking and tracing
Process, arrange and coordinate cargo bookings with customer and overseas agents
Handles accounting processes accurately and in a timely manner.
Open files in Cargo Factor system generating invoice to the brokerage team or outside broker

Benefits

Fair pay and some jobs come with bonus opportunities.
Part-time, full-time, seasonal – days, nights, weekends, and even gig work.
Access your earnings on demand.
Access to telemedicine from day 1 at no cost.
Healthcare, dental, and vision at affordable costs after a short waiting period.
Paid holidays.
Time off.
Short-term disability.
New parent leave.
Safe, clean, and healthy work environment.
Opportunity for promotion (about 10% of warehouse workers promoted each year).
GEODIS Compassion Fund makes one-time grants to teammates who have experienced unexpected catastrophes.
Volunteer in your community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
Work with fun, supportive people.
Inclusive culture and diversity valued.
Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage.