Occupancy Specialist

HANAC, Inc.•New York, NY

2d•$50,000 - $65,000

About The Position

HANAC, a dynamic and growing organization dedicated to providing quality housing and services to diverse NYC communities, is seeking an Occupancy /Compliance Specialist to join our Property Management team. This role oversees leasing, occupancy, and compliance for our affordable housing portfolio across multiple locations in Queens, NY. Responsibilities include ensuring adherence to LIHTC, HOME, HUD 50059, DHCR rent registrations, HPD, and NYCHA Section 8 programs, as well as familiarity with audit processes from Federal, State, and City housing agencies, including HUD, HPD, HCR, and tax credit syndicators. The role also involves managing compliance with affordable housing regulations, handling Landlord & Tenant Housing Court processes, and ensuring regulatory reporting requirements are met. The position requires HC2 certification, recent LIHTC and/or COS compliance certification, and at least five years of experience in NYC affordable housing program compliance. Candidates must be able to travel between four offices in Queens and have a strong understanding of affordable housing regulations and audit processes.

Requirements

At least a high school diploma or equivalent and a minimum of five (5) years of direct professional experience with LIHTC and Rent Stabilization compliance in New York State. Applicants without LIHTC and HUD 50059/202D experience will not be considered.
Certification in LIHTC, Section 8, and/or COS from a nationally recognized organization is required for NYC.
Proficiency in Excel and experience with Yardi and/or other property management software.
Strong organizational skills and attention to detail.
Initiative and excellent time management skills to handle multiple projects and meet deadlines.
Respect for the dignity and cultural diversity of all residents, families, visitors, vendors, and fellow employees to ensure a professional, responsible, and courteous environment.
Ability to maintain a professional demeanor when engaging with residents, staff, and others, including de-escalating tenant conflicts.
Experience working with regulatory agreements and auditing agencies to resolve compliance issues.
Ability to exercise discretion and maintain confidentiality when handling sensitive information.

Nice To Haves

Fluency (written and oral) in both English and Spanish is a plus.
Demonstrated leadership ability and willingness to lend expertise to other compliance team members.

Responsibilities

Eligibility Determination: Assess the eligibility of applicants for affordable housing programs, ensuring they meet income and other requirements.
Application Screening: Screen applications, schedule interviews and show vacant units, collect applicable information to meet eligibility criteria, prepare and complete file for final review for HDC and HPD submission.
Data Management: Maintain records of applicants in Yardi. All applications must be scanned into designated folders. Maintain all waitlists in Yardi.
Compliance: Ensure compliance with regulatory agreements under contract and process notices as per ARs, IRs and MOs. Submit monthly, quarterly vacancy status to syndicator, HPD and ownership.
Reporting: Submit monthly reports, including the vacancy tracker, AR tracker, move-in/move-out tracker, e-rent roll, and other relevant data.
Lease Management: Finalize initial leasing paperwork for final review and ensure it is delivered by certified mail return with receipt, and tenants within the applicable offer dates. Submit list of tenants failing to sign lease pending 30 days from the start date.
Lease-up of New Developments: Assist with the lease-up of new HANAC developments.
Compliance Packages & Reporting: Ensure the accuracy, completion, and timely submission of final compliance packages, vacancy reports, DHCR registrations, PBV Section 8 ongoing reporting, and submissions to HPD.
50059/202D Properties Recertification: Initiate ARs through Yardi, generate and post notices in a timely manner, ensure annual ARs are processed and completed within 120 days, process annual GRs per notifications, ensure GR 50059 forms are signed and completed 30 days before billing, close out all certifications in the month they are due, and submit a list of all tenants out of compliance after multiple unanswered attempts from the compliance specialist.

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