Occupancy Specialist

HumanGood • Philadelphia, PA

6d • $23 - $25

About The Position

HumanGood is the largest nonprofit owner/operator of senior living communities in California, and one of the largest of its kind in the nation. Our ideal Assistant Administrator is passionate about providing excellent service to our residents and champions a positive work culture. You will provide information to participants and applicants of housing programs and provides technical staff assistance. May assess eligibility, analyze income and assets; and performs office duties. Under general supervision, the Occupancy Specialist sets up and/maintains resident records and accounts receivable systems utilizing Real Page Software or successor programs; and performs general clerical functions and office duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Requirements

• Prior office experience with affordable housing property management preferred or any equivalent combination of education and experience
• High School Diploma or equivalent
• Work schedule: 8:00am - 5:00pm; 1 hour lunch break.

Nice To Haves

• Bachelor’s degree preferred
• Relevant certifications (tax credit certifications etc) preferred

Responsibilities

• Providing information to prospective residents
• assisting Administrator in scheduling interviews with applicants
• preparing all leasing documents for signatures
• evaluating prospective residents' financial profiles and determines rent schedules
• Receiving information from tenants in order to initiate and follow through with all aspects of resident recertification and interim recertification
• Complies with agency regulations such as HUD, tax credit, state housing authorities, RHCP regarding notification, verification and record keeping
• Determine clients' initial and continuing eligibility for housing programs
• Performs office duties such as running resident reports, community activities, and other administrative functions
• Daily interaction with residents, accommodating their requests in a friendly and courteous manner

Benefits

• As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work.
• We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.
• HumanGood offers competitive pay and phenomenal benefits.
• Eligible positions (30+ hours/week) start with 20 paid days off, plus seven holidays, a company-matching 401(k) and health plans that give you cash to use for those unexpected health issues.
• We provide healthcare benefits for our part-time team members!
• We also offer a Tuition Reimbursement to promote your career advancement.
• Come see what HumanGood has to offer!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees