Occupancy Specialist

Preservation Management • Rochester, NY

403d • $43,680 - $47,840

About The Position

The Occupancy Specialist at Preservation Management, Inc. is responsible for managing resident re-certifications, ensuring compliance with housing regulations, and maintaining high occupancy levels. This role involves working closely with the On-site Property Manager to develop marketing strategies, process tenant applications, and enforce lease agreements. The position requires a commitment to providing excellent tenant satisfaction and adherence to fair housing practices.

Requirements

• High school diploma required; Associate's degree preferred.
• Three years of related property leasing experience or equivalent education and training.
• Knowledge of federal housing programs such as LIHTC and Section 8.
• Current knowledge of applicable local, state, federal, and industry standards for occupancy specialists.
• Experience with Microsoft Office, particularly Excel and Word.

Nice To Haves

• Completion of industry coursework in Certified Occupancy Specialist training or willingness to take classes.

Responsibilities

• Manage residents' re-certification, rent increases, utility allowance changes, controlled expenses, and tenant satisfaction.
• Process residents' recertification for LIHTC and Section 8 in a timely manner and report status to the On-site Property Manager.
• Maintain an occupancy level of 97% or better by developing tenant marketing plans and conducting marketing activities.
• Read and track tenant applications on the wait list and maintain the prospect tracking report in the Boston Post database.
• Perform preliminary reviews of received applications to determine income and program eligibility.
• Schedule appointments with prospective tenants and show available units.
• Ensure compliance with rental and advertising practices to avoid discrimination and adhere to the Affirmative Fair Housing Marketing Plan.
• Assist the On-site Property Manager in enforcing lease agreements and collecting delinquent accounts.
• Monitor security deposit processing and prepare necessary paperwork for tenant moves.
• Assist in preparation for site reviews and audits, ensuring satisfactory ratings and timely responses to agency communications.
• Update company records and submit required reports in a timely manner.
• Travel to local bank branches for property revenue deposits as needed.

Benefits

• Paid parental leave
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: High school or GED
• Number of Employees: 51-100 employees