Occupancy Specialist I

2Life Communities•Newton, MA

About The Position

Assists the Compliance team in performing applicant/resident certification and recertification processing for Section 8, Low Income Housing Tax Credit, and other government subsidies in a timely fashion. ESSENTIAL JOB FUNCTIONS:Processes resident-related documentation for all government subsidies, including annual and interim (re)certifications, EIV processing, and voucher processing, as neededProficient use of RealPage, an industry based softwareProcesses move-in and move-out documentation of residentsMaintains accurate and complete manual tenant filesConducts in-person interviews with tenants, with an ability to effectively communicate rent determining processProvides assistance of this functioning to other 2Life sites as neededOTHER DUTIES AND RESPONSIBILITIES:Performs reception duties including filing, answering phones and greeting guests, as well as provide general application information, as needed Assists with resident events or issues as needed KNOWLEDGE, SKILLS & ABILITIES:Prior experience in property management compliance for affordable residential communities preferredCertification for processing Section 8 and Low-Income Housing Tax Credit subsidies preferredFair Housing certification requiredBilingual skills in English/Russian or English/Chinese preferredExcellent interpersonal and communication skills; ability to work independentlyDetail-oriented and well organized Demonstrated capacity to respect and support older adults to live independent and dignified lives regardless of physical capacity2LIFE COMMUNITIES provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age. 2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.BENEFITS AND MORE:We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:Robust medical and dental planVision Employer-paid life and AD&D, STD, and LTD insurance 401(k) planPaid vacation Paid holidays 2 floating holidays Pet insuranceAnd more!The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Requirements

Fair Housing certification required
Excellent interpersonal and communication skills; ability to work independently
Detail-oriented and well organized
Demonstrated capacity to respect and support older adults to live independent and dignified lives regardless of physical capacity

Nice To Haves

Prior experience in property management compliance for affordable residential communities preferred
Certification for processing Section 8 and Low-Income Housing Tax Credit subsidies preferred
Bilingual skills in English/Russian or English/Chinese preferred

Responsibilities

Processes resident-related documentation for all government subsidies, including annual and interim (re)certifications, EIV processing, and voucher processing, as needed
Proficient use of RealPage, an industry based software
Processes move-in and move-out documentation of residents
Maintains accurate and complete manual tenant files
Conducts in-person interviews with tenants, with an ability to effectively communicate rent determining process
Provides assistance of this functioning to other 2Life sites as needed
Performs reception duties including filing, answering phones and greeting guests, as well as provide general application information, as needed
Assists with resident events or issues as needed