Occupancy Planning Manager

JLL•Milpitas, CA

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead strategic occupancy excellence as the Occupancy Planning & Management (OPM) Manager with JLL. In this role, you'll direct the OPM team supporting a technology client, deliver occupancy planning services, and act as a trusted advisor. You'll implement best practices, leverage industry expertise, and provide thought leadership to ensure exceptional service delivery. Building and maintaining critical relationships will be key to ensure coordination among JLL businesses. Your expertise in team leadership, occupancy solutions, and stakeholder management will directly impact service excellence and client satisfaction. What your day-to-day will look like: Client Advisory & Relationship Management: Serve as trusted advisor to both client and account team demonstrating superior client relationship management and strategic thinking while acting as occupancy planning expert with business acumen Stakeholder Management Excellence: Build and maintain critical relationships between various individuals and organizations leveraging superior stakeholder management abilities ensuring coordination and collaboration among JLL businesses managing competing priorities with diplomacy Communication & Engagement: Excel in verbal and non-verbal communication through exceptional writing, listening, and visual skills while engaging effectively with leadership at all levels and conveying complex ideas to diverse audiences Team Leadership & Direction: Direct the OPM team supporting technology client while structuring, staffing, and managing diverse teams ensuring clear expectations, timely execution, and successful outcomes through proven people management capabilities Strategic Occupancy Solutions: Focus on developing occupancy plans, sequencing moves, and resolving planning issues to maximize space utilization and align with client goals while recommending space policies and collaborating with Leadership on site strategies Technical Excellence & Data Analysis: Utilize critical thinking skills to convey compelling stories through data analysis using traditional analytics and AI tools with Excel mastery including pivot tables, XLOOKUP, and complex calculations Innovation & Best Practices: Implement best practices leveraging industry expertise and thought leadership while harnessing generative AI tools to streamline research and improve deliverables by exercising critical thinking as productivity enhancers

Requirements

Proven leadership track record with exceptional communication and active listening skills, ability to articulate complex concepts to diverse audiences, and drive initiatives through persuasive presentations
Commercial and financial astuteness with deep understanding of corporate real estate dynamics and market forces demonstrating strategic mindset focused on transformation and execution
Strategic mindset focused on transformation and execution with ability to make timely, risk-informed decisions while embracing change, taking calculated risks, and innovating
Strong relationship-building skills with ability to influence and collaborate across organizational levels, building and maintaining critical relationships through superior stakeholder management
Proven ability to structure, staff, and manage diverse teams ensuring clear expectations, timely execution, and successful outcomes while leading teams and mentoring others
Exceptional verbal and non-verbal communication skills including presentation and active listening abilities with capability to engage effectively with leadership at all levels
Inspirational leadership style that drives organizational transformation through balanced control and influence while demonstrating adaptability in fast-paced environments
Structured approach to complex problem analysis, strategic planning, and tactical execution with process-oriented mindset focused on sustainable change and continuous improvement

Nice To Haves

Bachelor’s degree in Design, Architecture, Real Estate, or related field is preferred.
Extensive experience in corporate real estate occupancy planning with deep understanding of workplace strategy, space optimization methodologies, and portfolio management principles
Background supporting technology sector clients with understanding of dynamic growth patterns, flexible workplace strategies, and innovation-driven real estate requirements
Experience with business intelligence platforms (Tableau, Power BI), advanced statistical analysis, or generative AI tools that enhance data-driven decision-making and strategic insights
Deep knowledge of occupancy planning platforms (Archibus, FM Systems, Serraview) with experience implementing or optimizing CAFM systems for enterprise-scale operations

Responsibilities

Client Advisory & Relationship Management: Serve as trusted advisor to both client and account team demonstrating superior client relationship management and strategic thinking while acting as occupancy planning expert with business acumen
Stakeholder Management Excellence: Build and maintain critical relationships between various individuals and organizations leveraging superior stakeholder management abilities ensuring coordination and collaboration among JLL businesses managing competing priorities with diplomacy
Communication & Engagement: Excel in verbal and non-verbal communication through exceptional writing, listening, and visual skills while engaging effectively with leadership at all levels and conveying complex ideas to diverse audiences
Team Leadership & Direction: Direct the OPM team supporting technology client while structuring, staffing, and managing diverse teams ensuring clear expectations, timely execution, and successful outcomes through proven people management capabilities
Strategic Occupancy Solutions: Focus on developing occupancy plans, sequencing moves, and resolving planning issues to maximize space utilization and align with client goals while recommending space policies and collaborating with Leadership on site strategies
Technical Excellence & Data Analysis: Utilize critical thinking skills to convey compelling stories through data analysis using traditional analytics and AI tools with Excel mastery including pivot tables, XLOOKUP, and complex calculations
Innovation & Best Practices: Implement best practices leveraging industry expertise and thought leadership while harnessing generative AI tools to streamline research and improve deliverables by exercising critical thinking as productivity enhancers