Occupancy Planner

JLL•Morrisville, NC

13d•Hybrid

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for an Occupancy Planner, to join our Occupancy Planning and Management Account team. What this job involves -- As Occupancy Planner, you will be responsible for tracking, analyzing, and managing the space and occupancy data. You will support the Senior Occupancy Planner with this information to develop scenarios, analytics, space plans and projects for our client’s portfolio across the North America region. This is a hybrid position and will require in-office presence 3 days average per week at the Morrisville, NC office.

Requirements

Proactive Asking the right questions to understand our clients' underlying needs will help you be effective in your role. We will expect you to multi-task, and manage your time to meet deadlines, as you'll often need to reorganize your daily schedule to support your team's changing necessities and requests. We will also look to you to be proactive and innovative in developing solutions with your stakeholders and driving their implementation.
Tech-savvy You will be successful in the role if you are comfortable using software to support planning solutions and communicate ideas clearly with the planning team and client. This includes having advanced skills in AutoCAD, and Microsoft Excel (pivot table, vlook-up, cell calculations). In addition, proficiency in Microsoft Office Suite and the ability to consolidate data and floor plans into PowerPoint Presentations and experience with CAFM / IWMS software will be highly valuable.
A communication champion Excellent communication skills are important – both written and spoken. An individual with strong interpersonal skills, able to understand complex ideas and communicate them to others, and an ability to interact with external and internal clients will be successful in the role. Most importantly, thrive working as part of a diverse, supportive, and talented team.
Dynamic Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the role's basic requirements. Moreover, be adaptable and open to change and astute during times of risk. We would love your intellectual curiosity in resolving challenges and enthusiasm to drive deliverables.
Enjoy gathering details, investigate and discuss findings, as well as generate data narratives that reveal trends and initiate decisions.
Passionate about continuous learning, evolving best practices, detecting process and data gaps, as well as partnering with team(s) to develop appropriate resolutions.
Focused on cultivating strong relationships and team partnerships
Strong AutoCAD and Excel capabilities

Nice To Haves

A working knowledge of occupancy utilization, office design principles and trends such as the hybrid workplace is preferred
A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is preferred

Responsibilities

Keep floorplan layouts, space types, furniture and employee and locker allocations up to date.
Regular data auditing, portfolio site alignment maintaining strong relations with site contacts to improve data accuracy.
Sustain accurate occupancy records and metrics in the CAFM system (FMS) as well as how we share or report the data and insights.
Generate regular occupancy reports and performance metrics, include monthly headcount reporting, portfolio reporting, & ad-hoc space, lab, Business Unit, and headcount analysis requests.
Conduct comparative analysis of occupancy performance across properties.
Create detailed space allocation reports, plans and layouts: Workplace programming, test fits, furniture planning, neighborhood planning, tactical planning.
Manage technology integration by supporting site set up of the client’s Mobile Workplace App used for space bookings, wayfinding, office information and more.
Ad-hoc project requests; potential stretch assignments with collaboration across service lines and end users.
On-going process improvement and documentation in partnership with our Occupancy Planning team.
Space Planning Analyze current and projected space needs across portfolio properties Through Utilization and Attendance analysis create responsive, efficient and future-ready workplace environments.
Develop comprehensive occupancy forecasts and space utilization models Develop scenarios for space reconfiguration and relocation planning
Strategic Planning Collaborate with Transactions teams to align occupancy strategies with market conditions Support lease renewal negotiations with occupancy impact analysis Create responsive, efficient, and future-ready workplace strategies aligned to the client’s Hybrid Workplace model.
Monitor occupancy metrics and trends to identify optimization opportunities Provide data-driven insights for strategic real estate decisions.
Business Intelligence Extract and analyze data to support in the BI Dashboard development initiatives of Occupancy Planning, our client, and the Account. Contribute to integrations of AI capabilities to increase productivity and strengthen deliverables and insights.