Observability Engineer

Comcast

7d • $73,535 - $172,346

About The Position

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. Our media sales division helps local, regional, and national brands reach potential customers through multiscreen TV advertising. Our ad tech division FreeWheel provides comprehensive adtech that makes it easier to buy and sell premium video advertising across all screens, data types, and sales channels. Job Summary As a Platform Engineer focusing on Observability, you are responsible for the architecture, implementation, and management of our telemetry pipelines and monitoring ecosystem. You will operate as a shared service provider, ensuring that development teams have the self-service tools they need to maintain high-visibility into their applications. Your goal is to improve the Developer Experience (DevX) by reducing friction in the monitoring lifecycle, automating telemetry ingestion, and building resilient systems that mitigate tech debt.

Requirements

• Bachelor’s Degree: Engineering, Computer Science, or a related field (relevant work experience also considered).
• Professional Experience: 3–4 years of experience in SRE, DevOps, or Platform Engineering roles.
• Observability Stack: Deep expertise in OpenTelemetry, Elastic (ELK/ECK), Prometheus, and Grafana.
• Infrastructure as Code: Proficiency in Ansible and Terraform for managing cloud resources and configuration.
• Programming: Strong facility in Python or Go for building internal tools and automation.
• Cloud Platforms: Experience deploying and operating applications in public cloud environments (AWS, Azure, or GCP).
• CI/CD & Tools: Experience with Concourse, GitHub, and Artifactory.
• Systems Knowledge: Strong UNIX/Linux background with a firm grasp of CLI utilities, network protocols (HTTP/TLS), and asynchronous messaging.
• Service Mindset: A commitment to supporting developers as internal customers, prioritizing ease of use and platform reliability.
• Agile Proficiency: Firm understanding of Agile, Scrum, and Kanban methodologies.
• Collaborative Spirit: A "win as a team" mentality—sharing knowledge and being open to evolving technologies and ideas.

Nice To Haves

• Familiarity with Maven, Jenkins, or Nexus is a plus.

Responsibilities

• Observability as a Service: Build and manage centralized observability platforms (Elastic, Prometheus, Grafana) that serve as a shared resource for all internal development teams.
• Telemetry Pipeline Management: Design and optimize telemetry pipelines to ensure high-fidelity data collection, transformation, and routing using OpenTelemetry (OTel).
• DevX Advocacy: Partner with software engineering teams to understand their pain points, providing consultation and tooling that makes "monitoring by default" easy and intuitive.
• Automation & Tooling: Write and edit code (Python, Go) to automate manual processes, reducing the operational burden on feature teams.
• Dashboarding & Alerting: Build sophisticated Grafana dashboards and alerting logic that provides actionable insights rather than noise.
• Documentation & Enablement: Create clear, concise technical documentation and "golden paths" to help developers self-serve their observability needs.
• CI/CD Integration: Integrate monitoring and reporting into deployment pipelines to ensure system health is validated during every release.
• Triage & Mitigation: Assist teams in triaging complex production issues by providing deep-link visibility and data-driven insights to prevent future regressions.

Benefits

• We believe that benefits should connect you to the support you need when it matters most.
• We provide an array of options, expert guidance, and always-on tools personalized to meet the needs of your reality—supporting you physically, financially, and emotionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees