Observability Engineer - New Relic

TEKsystems•Westlake Village, CA

8d•$65 - $72•Onsite

About The Position

Design & Implement Observability Solutions: Architect, build, and scale comprehensive monitoring solutions using the New Relic platform, including APM, Infrastructure, Logs, Synthetics, and custom instrumentation (NRQL). Automate with IaC: Develop, manage, and maintain observability configurations—including alerts, dashboards, and synthetic checks—using Infrastructure as Code (IaC) tools such as Terraform/OpenTofu. Develop Dashboards & Alerts: Create and refine insightful dashboards and actionable alerting policies in New Relic to provide real-time visibility into infrastructure and application health. Promote Best Practices: Act as a subject matter expert on observability, guiding teams on best practices for logging, metrics, and tracing to improve system reliability and reduce mean time to resolution (MTTR). Troubleshoot & Optimize: Analyze performance data and telemetry to identify bottlenecks, troubleshoot production issues, and drive performance optimization efforts across the stack.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
7+ years of experience in a Cloud Engineering role (Observability, DevOps, SRE, etc).
Proven New Relic Expertise: 3+ years of hands-on experience with the New Relic platform, including deep knowledge of Dashboards, NRQL, APM and setting up effective alerting.
Strong IaC Proficiency: 3+ years of experience managing infrastructure and configurations with IaC tools like Terraform/OpenTofu (preferred), AWS CDK, CloudFormation, Chef or Ansible.
Cloud Platform Experience: Extensive hands-on experience working with major cloud providers such as AWS (preferred), GCP, or Azure.
Scripting Skills: Proficiency in a scripting language such as Python, Go, or Bash for automation and tooling.
System Knowledge: Strong understanding of cloud architecture, networking principles, Windows/Linux Server administration, microservices in a SaaS context, containerization (Docker, Kubernetes), and CI/CD principles.
Security & Compliance experience: Deep understanding of security best practices and their implementation in cloud infrastructure and CI/CD pipelines. Experience working in complexly regulated environments.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.

Responsibilities

Design & Implement Observability Solutions: Architect, build, and scale comprehensive monitoring solutions using the New Relic platform, including APM, Infrastructure, Logs, Synthetics, and custom instrumentation (NRQL).
Automate with IaC: Develop, manage, and maintain observability configurations—including alerts, dashboards, and synthetic checks—using Infrastructure as Code (IaC) tools such as Terraform/OpenTofu.
Develop Dashboards & Alerts: Create and refine insightful dashboards and actionable alerting policies in New Relic to provide real-time visibility into infrastructure and application health.
Promote Best Practices: Act as a subject matter expert on observability, guiding teams on best practices for logging, metrics, and tracing to improve system reliability and reduce mean time to resolution (MTTR).
Troubleshoot & Optimize: Analyze performance data and telemetry to identify bottlenecks, troubleshoot production issues, and drive performance optimization efforts across the stack.