Observability and Resiliency Engineer

Vanguard • Philadelphia, PA

34d • Hybrid

About The Position

Provides subject matter expertise in the maintenance of a reliable site environment, to ensure the stability and security of multiple systems/platforms. Develops and implements improvements for all aspects of software reliability. At Vanguard, we pride ourselves on delivering an exceptional client experience to all investors; at the core of this experience are systems that reside in a technically complex and constantly evolving resiliency landscape. Passionate, technically skilled engineers are at the center of our resiliency operations, and we are looking to grow our team. We are seeking an experienced engineer with broad, end-to-end software development experience, including operating applications in a microservices environment in production at scale. This role goes beyond feature implementation - it requires someone who can design, build, and support resilient systems from the ground up. As a Reliability and Observability SME at Vanguard, you will play a critical role in solving impactful operational problems. You are curious and take a proactive approach to identifying problems and making improvements. You balance innovative thinking with pragmatism and understand the long-term impacts of technical decisions. You communicate complex ideas clearly and collaborate effectively to deliver scalable solutions.

Requirements

• Expertise in JavaScript (server-side and client-side execution environments).
• Strong knowledge of resiliency engineering techniques for both platforms and applications.
• Experience troubleshooting complex production issues and implementing effective mitigations.
• Hands-on experience with AWS services and cloud infrastructure.
• Familiarity with OpenTelemetry specification and core APIs.
• Practical experience developing and operating software in distributed systems environments.

Responsibilities

• Improve resiliency engineering practices across platforms and applications, including:
• Resilient application design patterns
• System observability
• Deployment strategies
• Incident detection, troubleshooting, and resolution
• Develop and support OpenTelemetry implementations for JavaScript across multiple application environments (browser, ECS, lambda, etc)
• Contribute to architectural decisions and support implementation of solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Funds, Trusts, and Other Financial Vehicles
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees