About The Position

Responsible for the efficient and effective processing of patients through the clerical and clinical areas of the practice/clinic. Under the general direction of the physician or advanced practice provider, provides high quality, compassionate patient care.

Requirements

  • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures.
  • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
  • Role model behaviors that value the diversity of our associates, patients and customers and supports creating an environment that is inclusive, welcoming and respectful.
  • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
  • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

Nice To Haves

  • MA Certification.
  • Experience with an EMR.

Responsibilities

  • Prepares patient for examination.
  • Obtains vital signs and chief complaint.
  • Appropriately documents information obtained.
  • Performs laboratory and diagnostic testing.
  • Answers, screens and triages telephone calls.
  • Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
  • Schedules tests and referral appointments for patients.
  • Administers oral and injectable medication.
  • Phones prescriptions to pharmacies.
  • Engages and helps promote patient/family teaching as appropriate; and provides an educational environment for patients and patient families.
  • Works gaps in care registries to help improve the quality of care.
  • Maintains all logs and required checks (i.e., refrigerator temps, medications, oxygen, etc.).
  • Maintains practice standards by participating in in-services, committees, etc.
  • May assist in developing and implementing quality control and practice policies.
  • Inventories, orders and restocks areas as necessary.
  • Maintains and cleans equipment and environmental safety as required.
  • Ability to provide clerical services and clinical services as required to maintain an effective practice flow.
  • Cross trained to work both clerically and clinically.

Benefits

  • Part-time status
  • Benefit eligible

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Administrative and Support Services

Education Level

High school or GED

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