OASIS QA Specialist

Netsmart • North Little Rock, AR

1d

About The Position

This role serves as a high‑level clinical quality and training leader within the Coding & OASIS review space. It goes beyond day‑to-day quality checks and focuses on elevating reviewer performance, supporting client onboarding, aligning processes across teams, and partnering closely with both stateside and offshore reviewers. Acting as a key resource to managers, clients, and Quality Assurance Reviewers (QARs), this role ensures consistent quality outcomes, strong operational alignment, and a seamless reviewer experience across all supported programs. About Netsmart At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post‑Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. OASIS QA Specialist This role serves as a high‑level clinical quality and training leader within the Coding & OASIS review space. It goes beyond day‑to-day quality checks and focuses on elevating reviewer performance, supporting client onboarding, aligning processes across teams, and partnering closely with both stateside and offshore reviewers. Acting as a key resource to managers, clients, and Quality Assurance Reviewers (QARs), this role ensures consistent quality outcomes, strong operational alignment, and a seamless reviewer experience across all supported programs.

Requirements

• At least 4 years of experience in Coding & OASIS review
• HCS-D certification and HCS-O or COS-C OASIS certification
• Expert in ICD-10 coding and OASIS guidelines
• Proficient in home health industry regulations and guidelines
• Excellent communication and presentation skills
• Working knowledge of Microsoft Office

Nice To Haves

• Advanced clinical degree
• Active clinical license (e.g., RN, PT, OT, SP)
• CPHQ certification
• HCS-H certification

Responsibilities

• Oversee Coding & OASIS staff competency to ensure accuracy, consistency, and compliance with guidelines.
• Develop and deliver new‑hire orientation and ongoing training, including client‑specific processes and updates.
• Conduct Quality Assurance (QA) reviews, document findings, identify trends, and collaborate closely with QARs performing day-to-day QA.
• Serve as the expert resource for complex Coding & OASIS questions and maintain updated knowledge resources.
• Partner with managers, clients, and internal teams to support client onboarding, quality discussions, and process alignment.
• Work collaboratively with both stateside and offshore (India‑based) review teams to support training, quality standards, and workflow consistency.
• Test and provide feedback on McBee Clinical Review platform functionality.
• Communicate quality concerns to all appropriate stakeholders and support resolution actions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed