OAPS Field-Based Training Supervisor

Philadelphia Corporation for Aging • Philadelphia, PA

7d • $59,769 - $69,190 • Hybrid

About The Position

The OAPS Field-Based Training Supervisor is responsible for implementing and managing field-based competency-focused training for new OAPS workers. This role ensures that trainees develop the skills and knowledge necessary to provide high-quality protective services to older adults. The position reports to the Director or Assistant Director of OAPS and operates with significant autonomy and discretion.

Requirements

• Bachelor’s degree required, master’s degree preferred.
• Demonstrated experience successfully training staff to excel.
• Minimum of 2 years' full-time experience working directly in protective services is strongly preferred.
• Minimum of 2 years’ experience providing performance feedback (e.g., mentoring, coaching, supervising, or training).
• Pre-employment physical and drug screening.
• Knowledge of program planning, implementation, and evaluation.
• Familiarity with OAPS policies, procedures, and regulations.
• Strong interpersonal and communication skills.
• Ability to analyze data and prepare clear reports.
• Ability to supervise, train, and motivate staff.

Nice To Haves

• 2+ years as an Older Adult Protective Service Supervisor.
• Bilingual (English/Spanish).

Responsibilities

• Supervise and train new OAPS staff in field-based competencies.
• Evaluate trainee performance in core areas including case initiation, face-to-face contact, interviewing, investigation, service planning, documentation, evidence analysis, and time management.
• Ensure only competent trainees advance through the training program; dismiss those who do not meet standards.
• Collaborate with unit Supervisors to transition trainees into permanent roles.
• Promote cultural competency and respectful engagement across diverse populations.
• Use standardized tools and assessments to evaluate trainee progress.
• Coordinate with OAPS Mentors to support peer learning and case access.
• Partner with the Pennsylvania Department of Aging training staff to ensure completion of PDA-required training.
• Manage multiple training timelines and schedules simultaneously.
• Contribute to training development, testing, and evaluation.
• Prepare reports and analysis on training activities.
• Collaborate with internal stakeholders to support service delivery.
• Perform other duties as assigned.

Benefits

• Medical, prescription drug, vision, and dental coverage.
• Flexible spending plan (health and dependent care).
• EAP, life insurance, short- and long-term disability insurance.
• Pre-tax commuting, and parking benefits.
• 403(b) retirement plan with employer contributions and optional employee pre-tax contributions.
• Annual paid time off includes holidays, sick days, personal days, and vacation depending on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees