OADRC Systems Analyst

TX-HHSC-DSHS-DFPS • Austin, TX

28d • Hybrid

About The Position

The Texas Health and Human Services Commission (HHSC) Community Services (CS) division is seeking a highly qualified candidate for the position of Systems Analyst IV. This position reports directly to the Director of the Office of Aging and Disability Resource Centers (OADRC). It involves senior-level computer systems analysis work to support Texas’s 28 Aging and Disability Resource Centers (ADRCs).The Systems Analyst IV performs highly advanced systems analysis, including planning, designing, configuring, automating, and deploying new or enhanced systems to meet the needs of the OADRC. Work involves analyzing user requirements, automating manual processes, improving existing systems, providing technical guidance, and ensuring the ongoing optimization of data systems. This position collaborates with data providers, local ADRC partners, and internal stakeholders to ensure system integration and compliance.
This role provides stakeholders with effective technical solutions to support reporting, data analysis, and program management initiatives. The Systems Analyst IV evaluates and implements data management tools, develops and maintains technical documentation, and prepares flowcharts, diagrams, and reports to guide analysis and decision-making. The analyst consults with agency leadership on technology strategies and emerging applications and may recommend system modifications or policy updates to improve business processes.The Systems Analyst IV works under minimal supervision, exercising initiative and independent judgment. The position may train other staff, ensuring adherence to established standards and promoting technical excellence.

Requirements

• Knowledge of and experience with technical solutions and development for planning, reporting, analysis, and implementation.
• Knowledge of data quality and integrity processes.
• Knowledge of and experience with SQL and other query languages.
• Knowledge of and experience with database management tools.
• Knowledge of relational databases and database development best practices.
• Knowledge of data processing practices and theory.
• Skill in extracting, organizing, quality checking, and managing datasets.
• Skill in using Extract, Transform, and Load tools.
• Skill in researching and troubleshooting data issues and solving complex problems.
• Ability to work with different groups
• Ability to analyze systems, procedures, and problems to develop solutions.
• Ability to perform detailed work accurately.
• Ability to learn and apply new technology.
• Ability to demonstrate strong written and verbal communication skills.
• Ability to craft and maintain concise technical documentation and reports and to make oral presentations to various technical and non-technical audiences.
• Ability to work both independently and in a team environment.
• Ability to be flexible and creative with data demands.
• Ability to be flexible and handle multiple priorities.
• Ability to exercise independent judgment and show initiative.
• A bachelor’s degree or higher in a technology-related field is generally preferred. May substitute direct work experience in a technical field on a year-for-year basis in lieu of education for up to four years.
• Four years of experience implementing Cloud-Based SaaS solutions within Amazon Web Services (AWS), Microsoft Azure, or other cloud service providers.
• Experience supporting large-scale system implementations, migrations, or process automation projects
• Experienced in written and verbal communication, adept at explaining complex technical concepts to non-technical audiences.

Nice To Haves

• Certified Information Systems Auditor® (CISA®) preferred
• Information Technology Infrastructure Library (ITIL) certification or related certification preferred
• Scrum Certification preferred

Responsibilities

• System Implementation and Data Integration
• System Transition and User Support
• Communication and Coordination
• Analyzing Data and Reporting
• System Testing and Quality Assurance
• Compliance, Audit, and Data Integrity
• Collaboration and Relationship Management
• Other Duties as Assigned

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
• defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees