O365 Engineer

T-Rex Consulting Corporation • Washington, DC

224d • $115,000 - $140,000

About The Position

T-Rex is seeking an O365 Engineer to support the transformation and administration of resilient, secure environments for the IRS. The candidate will be responsible for the migration of on-prem servers to an O365 and Azure cloud environment as well as management and maintenance of our Office 365 applications. This will include O&M post-migration, including setting up and maintaining user accounts, ensuring system enhancements, and supporting Microsoft Exchange in a highly secure, classified environment. All work is performed on-site in Washington, DC.

Requirements

• Bachelor's Degree and 4 or more years of related professional experience
• Must be a US Citizen
• Must possess a Secret Clearance or higher, or be able to obtain an Interim Secret Clearance
• Minimum of 4 years of experience in Office 365 administration and engineering, including Exchange, OneDrive, and SharePoint.
• Strong understanding of Microsoft Office 365 services and integration in a secure, classified environment.
• Experience in user account management and Microsoft Exchange mail services.
• Ability to troubleshoot and resolve technical problems promptly.
• Knowledge of IT security best practices and familiarity with compliance regulations relevant to a classified environment.
• Ability to meet with customers to gather and understand business requirements
• Ability to quickly adapt to new situations and changing priorities
• Ability to work under pressure, meet deadlines, and handle multiple projects simultaneously
• Must be punctual, reliable, and accountable for themselves, with ability to follow through with tasks to completion

Nice To Haves

• Experience performing O365 migrations strongly desired.
• Microsoft Office 365 certifications are highly desirable.
• Experience working within classified government or military environments.
• Familiarity with hybrid Exchange environments.

Responsibilities

• Migration from on-prem to O365 and Azure cloud
• Planning, design, engineering and execution of O365 migration
• Setup of New Users: Provision new user accounts and profiles, and manage Office 365 licenses.
• User Maintenance: Manage and support user accounts and groups, including password resets, user access issues, and mailbox management.
• System Enhancements: Regularly review and implement system updates, patches, and enhancements to ensure the optimal performance of the Office 365 environment.
• OneDrive Maintenance: Oversee and maintain the integrity and security of data stored in OneDrive, including sharing permissions and access controls.
• Microsoft Exchange Support: Provide end-to-end support for Microsoft Exchange, ensuring smooth and secure email communications within the classified environment.
• Customer Service: Deliver excellent customer service by communicating effectively with end-users, understanding their needs, and ensuring a positive user experience.
• Collaboration Tools Management: Administer collaboration tools such as Microsoft Teams and SharePoint, including setup, maintenance, and troubleshooting.
• Security: Implement and monitor security measures for the protection of systems, networks, and information within the Office 365 suite.
• Documentation: Maintain accurate documentation for system configurations, processes, and procedures relevant to Office 365 management.
• End-User Training: Provide training and support to end-users on Office 365 capabilities and best practices.
• Technical Support: Serve as the primary contact for Office 365-related technical issues, providing timely and effective resolution.
• Compliance: Ensure all Office 365 activities comply with legal and company policies and procedures, maintaining operational security posture.

Benefits

• PTO available to use immediately upon joining (prorated based on start date)
• Paid parental leave
• Individual and family health, vision, and dental benefits
• Annual budget for training, professional development and tuition reimbursement
• 401(k) plan with company match fully vested after 60 days of employment
• Performance bonuses
• Training and educational reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree