O&M Specialist

SunPower-posted 4 months ago
Full-time • Entry Level
Orem, UT
101-250 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

We are seeking a highly organized and proactive Work Order Specialist to manage the booking and coordination of solar removals and reinstalls (R&Rs), while identifying and supporting roof replacement sales opportunities. This role bridges customer service, project scheduling, and operational coordination to ensure a seamless process from work order creation to project completion. This combines a primary emphasis on solid Operational coordination with sales and commission potentials available.

  • Receive, create, schedule, and manage R&R work orders from initiation to completion.
  • Ensure accurate data entry and documentation in internal systems.
  • Track and update project statuses and timelines.
  • Book and coordinate R&R appointments with customers, field crews, and subcontractors.
  • Optimize crew schedules to minimize downtime and maximize efficiency.
  • Coordinate permitting, inspections, and materials as needed.
  • Serve as the main point of contact for R&R customers throughout the project lifecycle.
  • Provide timely updates on scheduling, project status, and next steps.
  • Handle escalations and resolve scheduling conflicts professionally.
  • Take payment and occasionally negotiate with customers on pricing.
  • Identify potential roofing needs during R&R coordination.
  • Qualify leads for roof replacement or repair and offer reroof options.
  • Assist in preparing basic estimates or proposals when required.
  • Work closely with operations, installation teams, and subcontractors to align timelines and project goals.
  • Proven experience in project coordination, scheduling, or work order management (solar, roofing, or construction preferred).
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proficiency in scheduling tools, CRM systems, and MS Office Suite/Google Workspace.
  • Knowledge of solar PV systems and roofing practices.
  • Experience in a customer-facing role with a focus on service quality.
  • Ability to read basic plans, permits, or work scopes.
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life and Accident insurance
  • HSA Savings Account
  • Opportunity to receive stock options
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service