NY UCT CSR 40/32 Remote

Superior Plus Propane • Rochester, NY

411d • $41,600 - $47,840 • Remote

About The Position

Superior Plus Propane is seeking a highly motivated Customer Service Representative to manage incoming customer calls, provide information about products and services, and resolve customer issues efficiently. This remote position emphasizes a supportive work culture, competitive compensation, and opportunities for professional development.

Requirements

• High school diploma or GED required; college degree preferred.
• Five years of customer service experience in a high-volume call center or customer service environment.
• Strong attention to detail.
• Proficiency with Microsoft Office (Word/Excel).
• Ability to multi-task and prioritize workload.

Nice To Haves

• Experience with remote work environments.
• Familiarity with industry trends and technologies.

Responsibilities

• Professionally handle incoming requests and calls from customers, ensuring accurate and prompt issue resolution.
• Contact customers to answer inquiries, resolve concerns, and create new business opportunities.
• Process orders and complete forms/applications as required to fulfill customer requests.
• Work overtime hours when business needs require it.
• Perform other duties as assigned.

Benefits

• Health insurance
• 401(k)
• Employee assistance program
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED