NY Host

Parsley Health • New York, NY

353d • $19

About The Position

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members' journeys and our actions are focused on impact and results. Your mission is to radiate warmth and friendliness to anyone walking into our office, greeting them and making them feel comfortable and at home. You will also be the first face our members, visitors, and teammates see when they enter our beautiful Center and in that context, you will have the responsibility of setting the tone for our service experience.

Requirements

• To be located in New York
• 2+ years experience of in-person (i.e. non-remote) hospitality, office management, concierge, customer service, or events production
• Deep-seated organizational skills and an innate desire for cleanliness and order; everything has a neat place in your ideal world, and you enjoy ensuring everyone around you has what they need to succeed
• An energetic, outgoing, friendly, genuine, and professional attitude
• A sincere sense of responsibility, accountability, and reliability
• A get-stuff-done and no-task-too-small attitude; willingness to dive into the details and flex to support the team as needed; a passion for scalable processes and operations improvement

Nice To Haves

• Familiarity using a MacBook, Google suite, Slack and Zoom

Responsibilities

• Serve as the greeter to members, checking them in, seamlessly handing them off to our team, and noting opportunities to improve our experience
• Cross-check appointments on multiple platforms and troubleshoot member issues
• Utilize our existing practice management systems to support clinical operations and provide world-class customer service
• Serve as the hub for inquiries at the Parsley Health Center and assist members with labs, insurance, supplement purchases
• Manage sales management systems for EMR and Pantry sales to garner insights to improve retail offerings and member experience
• Maintain cleanliness and organization of the Center, and maintain inventory
• Serve as the point person for administering open or close procedures
• Complete analytical tasks in collaboration with Clinical Operations, Membership Experience, and Business Operations (i.e mail sorting, fax triage, and medical records)
• Communicate with the broader team around opportunities to improve office operations
• Following health and safety guidelines in Pantry and keeping a clean and sanitary work environment
• Keeping track of F&B analytics for future purchases
• Assist Center Manager in reordering Pantry and Center supplies
• Prep and serve beverages for members and guests and sale of prepackaged snacks
• Work daytime hours, to be determined

Benefits

• Equity Stake
• 401(k) + Employer Matching program
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend
• Annual wellness stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 101-250 employees