Kettering Medical Center Network-posted 4 months ago
Miamisburg, OH
5,001-10,000 employees
Hospitals

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach. Kettering Health Miamisburg, formerly Sycamore Medical Center, is a full-service hospital located minutes west of the Dayton Mall on Miamisburg-Centerville Road off I-75 in Miamisburg, Ohio. The cornerstone services for KH Miamisburg have been Bariatric surgeries and Orthopedic care. Expanded services include emergency care, sleep center, mammography, breast MRI, cardiac catheterization lab, wound center and DEXA scanning. The facility has 142 beds and has been awarded with 100 Top Hospital by IBM Watson Health for the 10th time in 2019. In 2020, KH Miamisburg received an 'A' from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States. It is accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department and has received several awards from Healthgrades including Outstanding Patient Experience Award (2017-2019), America's 100 Best Hospitals for Prostate Surgery Award (2020), and Joint Replacement Excellence Award (2020).

  • Responding to inquiries regarding billing and collection processing in compliance with CBO Patient Financial Services departmental policies and procedures
  • Working with patients and other callers in response to both hospital and physician billing questions
  • Maintaining a working knowledge of all insurance payers to answer patient questions
  • Possessing a high level knowledge of the types of hospital and professional services
  • Understanding how denials impact the service related to the patient's benefit/coverage plan
  • Performing other duties as assigned
  • High school Diploma
  • 3 years Previous experience in hospital or physician
  • Previous experience in patient accounting, medical billing, & medical terminology
  • Associate's degree
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