NW Deployment Edge Lead I, GND-NASA-Deploy

Amazon•Lynnwood, WA

40d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Colocation Technician in AWS, you will get to help build and maintain a Cloud Computing Infrastructure across a number of local and remote Edge locations in the Americas. The role involves some periods working independently of your team and requires the ability to drive change while maintaining excellent communication.

Requirements

1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair

Nice To Haves

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Responsibilities

Installation and configuration of routers, switches and DWDM hardware.
Troubleshoot fiber optic and copper cabling, network installations and configuration.
Coordinating colocation remote hands for new capacity installations.
Coordinating colocation remote hands and eyes for any network issues.
Resolving colocation facility issues.
Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
Participating in small to mid-size projects creating or expanding colocation sites.
Building relationships with remote facilities to ensure swift response times to events.
Performing site audits to ensure safety and quality meets AWS standards.
Improving all operational processes within each site and/or cage.
Updating AWS tools.
Providing status updates to stakeholders via internal tools.
Decommissioning of cabling and network hardware in collaboration with partner teams as needed.