NW Deployment Edge Lead I, DCC Communities

Amazon • Atlanta, GA

9d • $30 - $54

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

As a Network Deployment Technician at AWS, you will get to help build and
maintain a Cloud Computing Infrastructure across a number of data center and
colocation sites in the Americas.

The role involves some periods working independently of your team and requires
the ability to drive change while maintaining excellent communication.

Requirements

• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair
• 2+ years of computer networking experience
• 2+ years of using Linux and demonstrated proficiency with associated tools or languages experience
• 5+ years of computer hardware experience, including troubleshooting and repairing experience
• Experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management
• Can bend and lift equipment up to 49 lbs throughout the shift

Nice To Haves

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings
• Experience managing work and priorities through a ticketing system and coordination with Manager
• 1+ years of network cabling, fiber optics, and test equipment including VFL, power meter, and OTDR experience
• Experience working in data centers with an emphasis on building and equipment operation
• 1+ years of network and operating system support experience, or Bachelor's degree or above in computer science, computer engineering, or related field
• • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.

Responsibilities

• Installation and configuration of routers, switches and DWDM hardware.
• Troubleshoot fiber optic and copper cabling, network installations and configuration.
• Coordinating colocation remote hands for new capacity installations.
• Work cross functionally with internal partners to deliver network capacity projects.
• Resolving data center and facility issues.
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues.
• Lead small to mid-size network deployment projects.
• Building relationships with remote teams to ensure swift response times to events.
• Performing site audits to ensure safety and quality meets AWS standards.
• Improving all operational processes within each site and/or cage.
• Providing status updates to stakeholders via internal tools.
• Decommissioning of cable and network hardware in collaboration with partner teams as needed.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level