NW Deployment Build Lead I, DCC Communities

Amazon•Herndon, VA

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Global Network Capacity Delivery organization is looking to hire a highly motivated, best-in-class Program Manager to join our growing Planning, Implementation and Coordination team within AWS Data Center Delivery. The team responsibilities involve scoping and planning interdependent capacity scaling projects across several data center locations. They will review project forecasts and assure physical infrastructure resources are available for their execution. As a IDND Project Lead you will be tasked with launching cutting edge server technologies and solving diverse Data Center technical impairments which impede launching new network capacity at a local data center level. The ideal candidate will be able to quickly and accurately deploy of infrastructure with a solid understanding of computers, servers, switches and various networking devices from both a hardware and software perspective. You must possess technical aptitude, written and oral communications skills, the ability to effectively deal with people in a wide variety of situations, strong analytical skills, and demonstrated problem solving ability. Have the ability to successfully operate in extreme high pressure situations, handle multiple critical priorities simultaneously, while showing strong initiative and judgment.

Requirements

1+ years of computer networking experience
2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, or Technical Project Management experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Nice To Haves

Bachelor’s Degree and 5+ years of project management experience.
Experience in large scale data center network implementations and support
Experience working in virtualized enterprise networking environments
Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
Project Management Professional (PMP) certification.

Responsibilities

Act as the technical point of contact for internal teams.
Perform Process Improvement.
Gather data on common failures or waste and work with supporting teams to get them resolved / minimized / eliminated
Perform rigorous hardware verification inspections to insure quality on server racks, networking devices, and associated components.
Launch new network capacity
May be required to assist Deployment Technicians with rack deployments on heavy deployment days or Cabling team
Ensure adherence to timelines.
Deliver sustainable and repeatable solutions and processes always with an eye on improvement.
Work closely with our Install/Deployment Technicians, Supply Chain & Procurement, and Technical Project Manager teams to ensure fast, smooth delivery of on-demand customer capacity.
Coordination of design, project timeline/ schedule and construction works.