NVO BRC Housing Assistant Manager

Burning Man•Gerlach, NV

3d•Onsite

About The Position

The Black Rock City (BRC) Housing Assistant Manager will support the BRC Housing Manager and collaborate with the BRC Housing team to facilitate the transport, placement, and recovery of staff RVs, travel trailers, shiftpods, and Kodiak tents. This role will do real-time monitoring of all housing dispatch communications. This is a temporary, full-time, Exempt role, based in Gerlach, NV running from May to October, 2026 The deadline to apply for this role is 5:00 pm Pacific on March 18th 2026.

Requirements

Familiarity with the towing and placement of travel trailers.
Ability to play four-dimensional Tetris in a fluid space-time continuum (brilliant logistician!)
Ability to adjust schedule seasonally to work at the Burning Man event held in Nevada.
Clearly and concisely communicates verbally and through written correspondence. Tailors communicate to the receiving party with appropriate professionalism.
Experienced and comfortable with using 2 way radios.
Open to change (positive or negative) and to considerable variety in daily tasks.
Able to accept feedback and remain calm and focused under pressure.
Maintains a respectful and polite demeanor, providing services with care, and offering thoughtful acknowledgment and accommodation of requests.
Maintains confidentiality in all aspects of the work environment and trains staff to uphold and practice discretion.
Inspires, motivates and encourages a collaborative work environment.
Strongly analyzes and creatively approaches new thinking on old work.
Effectively manages own time, the time of individual team members, and the team's efforts as a whole.
Instills and applies order and cleanliness to the work environment and pays careful attention to detail in handling important information.
Working knowledge of Google products (Gmail, Docs, Sheets, Drive) and Microsoft Word and Excel.
Able to work in an extreme environment, including drastic temperature changes, high winds, and low to no visibility.
Valid driver’s license and a good driving record.

Nice To Haves

It is helpful if the candidate has previously been to Burning Man and/or is familiar with its culture.
Experience in working as a property manager.
General knowledge of electricity and construction.

Responsibilities

Support the streamlined handling, organization, delivery and placement of staff trailers and portable living units in accordance with housing layouts, power grids and emergency response plans in BRC and on Burning Man Project properties.
Maintain awareness of staff arrival dates through coordination with department leads helping to ensure the readiness of housing units upon arrival of staff.
Work in collaboration with the DPW Heavy Equipment and Transportation Team (HEaT), as well as the Gerlach Residence team for housing movement and placement.
Ensure the readiness of trailers for safe and reliable transport.
Assist with the check-in and check-out of serviceable trailers to ensure no problems are overlooked for the event occupation and post-season maintenance.
Maintain clear communication with the Housing Dispatch Lead to ensure current schedules and obligations are met.
Oversee and assist the Shiftpod crew for delivery, installation (when needed), and reclamation of the shiftpods and Kodiaks post-event
Verify all infrastructure is in place and ready for use prior to BMT placement.
Be aware of all guidelines on safe methods for properly connecting power service to housing units in Gerlach and on playa.
Evaluate the condition of each housing unit and create written documentation of all required repairs.
Support the assessment and rectification of various problems associated with trailer transportation before, during, and after the event.
Purchase as needed specialized parts and equipment needed to perform repairs and upkeep to shift pods and Kodiak tents.
Document any repair needs by creating Work Orders through MaintainX, Housing Dispatch and/or teaching the asset occupant.
Oversee end-of-year processes to prepare all mobile housing units for winter storage.
Report any concerns regarding living conditions or the safety of housing assets
Create daily and weekly work schedules for the BRC Housing team.
Update the team in a timely manner of any changes to their schedule.
Ensure that the crew are logging worked hours and that timecards are approved by the biweekly deadline.
Plan and implement daily department meetings, ensuring that times and locations are shared in advance.
Be aware of the atmosphere within the crew. Communicate concerns regarding social climate and protocol to the BRC Housing Manager.
Know, share, and use the proper communication pathways for escalating personnel issues. Learn how to and, as needed, create proper supporting documentation regarding such matters.
Assist in creating a BRC Housing team camp in BRC and potentially helping to organize crew building activities.
Keep a basic inventory of all parts, tools, shop equipment, and other necessary maintenance items.
Assume responsibility for and ensure that all documentation noted above and any additional reports meet the standards outlined and shared by the BRC Housing Manager.
Provide written feedback describing the season's successes and areas needing improvement to improve overall efficiency and suggestions.
Create positive relationships with nearby neighbors and community members in Gerlach. report any necessary concerns the neighbors have shared.
As needed, submit receipts and any expense reports, ensuring forms are complete and submitted on time.
Maintain clear and regular lines of communication with NVO and DPW Team members, providing regular reports and feedback as necessary.
Attend staff Meetings as requested.
Familiarize yourself with, and act in accordance with Burning Man’s staff policies.
Perform other duties as assigned.
Drives the creation, publishing, and maintenance of process documentation related to assigned duties.
Takes a leadership role in the acculturation and training of staff. Teaches live or e-learning classes, as requested. Promotes a culture of teaching and learning throughout the community.
Mentors subordinates in acquiring the knowledge, skills, and experience that will allow them to advance in the organization. Aids, encourages, and inspires their team.
Collaborates with the education team to develop training materials in their area of expertise, as requested.
Pursues ongoing learning in their area of expertise, working to stay current on emergent knowledge, skills, and processes. Participates in conferences, forums, and networking events, where appropriate.
Represents Burning Man as a subject matter expert and culture-bearer, as requested.