Nutrition Services Representative - (Full-Time, 11:00am start)

Mary Free Bed Rehabilitation Hospital•Grand Rapids, MI

4d•$18•Onsite

About The Position

Nutrition Services Representative - (Full-Time, 11:00am start)Evening Shift (United States of America) Hours: Full-Time, 11:00am to 7:30pm and every other weekend Mary Free Bed Summary We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation. Age Specific Responsibility Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures. Summary The Nutrition Services Representative (NSR) is a hospitality role. The NRS is responsible for every aspect of serving patients. This includes getting meal selections, checking trays for accuracy, delivering and picking up of meal trays, assisting patients with tray setup, and conducting rounds for patient satisfaction. An NSR must have a kindness and respect for patients and be pleasant at all times in order to provide exceptional service.

Requirements

A high school diploma, GED or equivalent preferred, work permit may be required
Communication and customer service skills, good hand-eye coordination
Ability to follow written and oral directions
Ability to use standard measures required
Physical Requirements for Essential Job Qualification None Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3)

Responsibilities

Performing all work duties and routines as assigned by the manager, including using various dietary utensils, equipment and supplies.
Assist in the preparation of meals.
Meet scheduled mealtimes and snack times.
Follow all policies and procedures, Federal and State regulations.
Perform all cleaning duties and follow cleaning schedule.
Assist in loading carts and serving meals.
Follow reporting procedures for the following: Equipment or supply needs. Any item requiring replacement or repair. Any broken, unsafe, or malfunctioning equipment.
Attend all meetings or in-services needed.
Follow all safety regulations and codes.
Follow all infection control procedures.
Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members.
This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information.
Contribute by identifying problems and seeking solutions.
Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.