Nutrition Services Operation Manager

HCA Healthcare • Miami, FL

106d

About The Position

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Food and Nutrition Services Operations Manager today with HCA Florida Kendall Hospital.

Requirements

• High School Diploma or GED Required
• Minimum of three years supervisory/management experience in healthcare setting Required
• Food Protection Management Certification (ServeSafe, NRFSP, Always Food Safe, Above Training, 360 Training, Prometric, etc.) Required

Nice To Haves

• Bachelor's degree in Nutrition or Dietetics Preferred
• Minimum of two years healthcare Clinical Nutrition experience Preferred
• Registered Dietician (RD) or Licensed Dietician (LD) preferred, or Certified Dietary Manager (CDM) preferred

Responsibilities

• Responsible for overall operation and management of the patient tray delivery system.
• Responsible for coordination of daily floor stock delivery.
• Monitors costs and provides financial reports as needed.
• Coordinates and implements performance improvement and quality control programs for Food and Nutrition Services.
• Responsible for interviewing, hiring, training, coaching and counseling of staff in accordance with hospital HR policies.
• Responsible for ensuring all required documentation is completed in a timely manner.
• Responsible for ensuring compliance with HACCP guidelines and regulatory standards such as TJC, CMS, etc.
• Participates on hospital committees.
• Oversees Patient Computer system, is on-site administrator and liaison with IT&S department.
• Oversees Department temperature monitoring system.
• Acts as a resource and/or expert in food and nutrition information.
• Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Provides education support for staff, ensures necessary certifications are maintained.
• Coordinates facility preceptors for Dietetic Interns.
• Coordinates and/or performs a variety of staff development functions to include but not limited to: department specific needs assessment, development of goals and objectives, implementation methods, evaluation measures and instruction of education activities.
• Attend Leadership development seminars, WebEx, conferences as available.
• Complete identified leadership development training in HealthStream.
• Performs other duties as assigned.
• Practices and adheres to the 'Code of Conduct' and 'Mission and Value Statement.'

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED