Nutrition Services Aide - Full Time
About The Position
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Host/Hostess is responsible for preparing, delivering and picking up trays for patients; communicating pertinent information regarding menu preferences; delivering nourishments; taking inventory of floor supplies and re-supplying them to a par level. Works with the patient and patient’s family, nursing, and food service support to maximize patient meal satisfaction. Practices exceptional customer service at all times. Serves as a primary liaison between patients and food service operations.
Requirements
- High School graduate or equivalent preferred.
- Must be able to communicate effectively in English.
Nice To Haves
- Customer service and/or food service experience preferred, but not necessary.
Responsibilities
- Assists patient with verbal patient meal selections in accordance with current nutrition care order.
- Communicates effectively and clearly.
- Communicates food preferences from patient to food service department to ensure highest patient satisfaction with meal service.
- Communicates frequently with the patient care team for any patient who is problematic, in isolation, or incapable of menu completion to grow insight into known preferences or family requests.
- Answers patient calls in a prompt, courteous manner, and processes requests in accordance with patient’s nutritional care order.
- Performs minor food preparation and portioning tasks in accordance with departmental policy.
- Demonstrates comprehensive understanding and proficiency of Vision-Meals Your Way computerized ordering system.
- Demonstrates ability to utilize EPIC for the purpose of viewing and printing reports and to initiate downtime procedures.
- Demonstrates and shares basic diet information with patients.
- Refers dietitian to address further education or concerns.
- Demonstrates knowledge of all diets and alternate meal options.
- Transports patient trays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
