Kaiser Permanenteposted about 1 month ago
Onsite • Antioch, CA
Ambulatory Health Care Services

About the position

The position involves performing a variety of tasks to ensure the proper setup and delivery of meals and supplies for both patient and non-patient food service. Responsibilities include receiving food and supplies, processing information related to the nutritional care of patients, and maintaining data related to dietary requirements and operational needs of the department.

Responsibilities

  • Collects patient meal and snack choices according to diet order (MNT) in writing or via handheld electronic device, accommodating patients' age-specific, food allergy, religious, cultural, and food preference needs.
  • Offers patients alternative food and beverage selections and resolves problems and concerns utilizing the patient care team, registered dietitian, nutrition clerk, or management.
  • Prints documents using CBORD software on PC.
  • Prepares tray tickets for tray-line and collects food and supplies for service.
  • Assembles patient meals (tray line) and snacks accurately according to diet order, tray ticket, snack label, or other protocol.
  • Measures food portions into individual servings.
  • Delivers meals and snacks, stores properly, and/or heats and serves trays to proper patients.
  • Receives and stores product deliveries such as groceries, tube feedings, supplements, office supplies, equipment, and paper goods.
  • Organizes new products in proper location behind older products (First In, First Out), discards dented products, extra cardboard or garbage, and labels any goods or products as assigned.
  • Inspects delivery and reviews invoice for accuracy and proper condition of goods.
  • Stocks assigned areas with products such as condiments, paper goods, food, beverages, and chemicals according to defined par levels or procedures.
  • Cleans and sanitizes assigned pantry and kitchen surfaces and equipment according to defined procedures.
  • Records all assigned data such as food storage temperatures, dishwasher temperatures, pH levels, meal counts, and late trays.
  • Documents equipment malfunctions according to facility procedure.
  • Prepares orders for food, beverages, paper goods, tube feedings, and supplies according to facility procedure.
  • Collects and maintains statistical data and/or financial records, calendars meetings, prepares correspondence, reports, and email notifications as assigned.
  • Monitors pertinent patient information such as admission, discharge, transfer, and diet order changes.
  • Initiates follow-up based on data such as adding a tray ticket, changing a room on a meal, or adding a fluid restriction.
  • Reviews diet-related status of patients' nutritional care via CBORD software system and updates menus, tray tickets, nourishments, and preferences according to facility protocol.
  • Organizes test meals for compliance with current prescribed diet order as assigned.
  • Files required documents such as delivery logs, orders, and patient census.
  • Utilizes facility technology to complete assigned tasks.
  • Completes assigned tasks such as generating data, hot synching Palm Pilots, and entering data in PC or handheld device.
  • Answers telephone and responds to customers in a timely manner.
  • Prepares commissary order for food and supplies on a daily basis according to established procedures.
  • Problem solves for customers such as patient care team members and clinical dietitians.
  • Assists in training new employees as necessary.

Requirements

  • High school diploma or general education degree (GED).
  • Ability to read and comprehend simple instructions.
  • Data entry skills utilizing Word or Excel database systems.
  • Data entry skills utilizing handheld electronic device desirable.
  • Ability to draft short correspondence desirable.
  • Ability to effectively present information in one-on-one and small group situations.

Nice-to-haves

  • Six months experience in nutritional services department/diet office in an acute care or skilled nursing facility preferred.
  • One year other food service experience preferred.
  • Knowledge of therapeutic diets preferred.
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