NUTRITION OPERATOR (FULL TIME)

Compass Group•Charlotte, NC

9d•$19•Onsite

About The Position

We are hiring immediately for full time NUTRITION OPERATOR positions. Location: Atrium Health Main - 1000 Blythe Boulevard, Charlotte, North Carolina 28203. Note: online applications accepted only. Schedule: Full time; Days and hours may vary. Five days per week. Rotating weekends. More details upon interview. Requirements: Prior call center experience is preferred. Bilingual is preferred. Perks: Vacation accruals start on day one! Opportunity for growth! Fixed Pay Rate: $18.85 per hour. Make a difference in the lives of people, your community, and yourself. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential. Job Summary Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.

Requirements

Prior call center experience is preferred.
Bilingual is preferred.

Responsibilities

Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures.
Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
Performs other duties as assigned.