Nutrition Operator (Part Time)
About The Position
We are hiring immediately for a part time NUTRITION OPERATOR position. Address : Oaklawn Hospital - 200 North Madison Street, Marshall, MI 49068. Note: online applications accepted only . Schedule : Part time schedule. Days and hours may vary. More details upon interview. Requirement : Previous customer service, call center, and food service experience in a healthcare setting is preferred. Perks: Shift premium and no late nights! Pay Range: $16.00 per hour to $18.00 per hour. If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Summary: Responsible for securing patient meal selections and special requests and needs via telephone or face to face interactions.
Requirements
- Previous customer service, call center, and food service experience in a healthcare setting is preferred.
Responsibilities
- Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals.
- Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
- Responsive to patient s needs at all times.
- Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
- Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
- Interacts with nursing to ensure patients diet prescriptions are accurate, and patients food needs are met.
- Adheres to facility confidentiality and patient s rights policy as outlined in the facility s HIPAA policies and procedures.
- Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
- Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
- Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
