Nutrition Associate II, NBMC (Full Time, Days)
About The Position
At NorthBay Health the Nutrition Associate II (NA II) warmly greets and welcomes patients, responds to their questions and guides them through the food and nutrition meal ordering process. She/he interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete information regarding meal/food preferences. The NA II responds expeditiously in a professional and concerned manner to patient inquiries/requests. She/he takes initiative to resolve patient issues to the best of their ability and within therapeutic diet restrictions. NA II promptly notifies Supervisor or Clinical Nutrition Supervisor when additional support may be needed to meet patient expectations. The NA II maintains and promotes an attitude of professionalism and empathy as reflected by courteous actions, maintenance of confidentiality and appropriate presentation of self. Consistently demonstrates excellent oral and written communication skills. The NA II assists meal tray assembly; tray delivery and pick-up; answers patient related phone calls and remains responsible for any food service duties assigned by Supervisor or Manager. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Responsibilities
- Warmly greets and welcomes patients
- Responds to patient questions and guides them through the food and nutrition meal ordering process
- Interacts respectfully with the patient and/or patient’s representative to obtain and record accurate and complete information regarding meal/food preferences
- Responds expeditiously in a professional and concerned manner to patient inquiries/requests
- Takes initiative to resolve patient issues to the best of their ability and within therapeutic diet restrictions
- Promptly notifies Supervisor or Clinical Nutrition Supervisor when additional support may be needed to meet patient expectations
- Maintains and promotes an attitude of professionalism and empathy
- Assists meal tray assembly; tray delivery and pick-up
- Answers patient related phone calls
- Remains responsible for any food service duties assigned by Supervisor or Manager
Benefits
- medical, dental, and vision insurance
- life, disability, and long-term care coverage
- paid time off including vacation, sick leave, holidays, and bereavement
- a 403(b) retirement plan with employer match
- education reimbursement for eligible roles
- professional development and training programs
- Employee Assistance Program
- wellness programs
- recognition programs
- shift differentials
- market-based compensation review and increases subject to approval and organizational performance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
