Nutrition Aide

Benton Franklin Health District•Kennewick, WA

About The Position

Nutrition Aide I Women, Infants & Children Program The Position GENERAL SUMMARY: Make a Difference in Your Community – Join Our WIC Team! Do you have a passion for supporting families and improving community health? Benton-Franklin Health District is looking for a dedicated Nutrition Assistant (WIC Certifier) to join our Women, Infants & Children (WIC) program! In this role, you'll be the first point of connection for families seeking nutrition support. You will: Assess eligibility for WIC services Provide personalized nutrition education to individuals and families Deliver care through both in-person and phone appointments We're looking for someone who: Shares our commitment to equity and community health Brings strong communication and customer service skills Thrives in a team environment while working independently when needed Can adapt to diverse cultures and backgrounds with empathy and respect If you're enthusiastic about helping others and want a career that truly makes an impact, we'd love to hear from you! ESSENTIAL JOB FUNCTIONS: Gather and assess information for determining health and nutrition risk factors, program eligibility, client education, and referrals. Provide breastfeeding support and/or referrals. Document participants information and services and manage appointment schedules in electronic record (Cascades) to support the WIC program. Provide direct customer service to a diverse clientele, providing WIC services, issuing and educating on the use of WIC benefits, determining appointment types needed. Conduct WIC program tasks, such as generating daily reports and participant letters, and making referrals to other community services. Participate in WIC-related outreach activities, including recruitment events, breastfeeding promotion campaigns and WIC Farmers' Market Nutrition Program. Complete annual agency-wide and WIC trainings, and ongoing nutrition and breastfeeding education requirements. Use Microsoft Outlook and other electronic communication tools to coordinate work and meet training requirements. Screen new applicants and existing participants for nutrition risk factors and determine program eligibility in accordance with Federal and State standards. Performs anthropometric (height and weight measurements) for women, infants, and children, as needed. Provide evidence-based health and nutrition information to WIC participants. Work with participants to create personal nutrition related goals and follow up at future appointments. Provides nutrition counseling for non-high-risk participants. Maintain, document, and process medical and other participant records according to program guidelines. Perform first-line customer service duties; respond to inquiries by phone and in person, identify participant needs. Other duties as assigned.

Requirements

High school diploma or completion of General Equivalency Diploma (GED).
Eligibility for Washington State Medical Assistant Registered.
Washington State Driver's License required.
Adequate physical ability and sufficient manual dexterity to perform the requisite health care services.

Nice To Haves

Prefer previous experience in a similar work situation.
Spanish Bilingual verbal and written skill preferred.

Responsibilities

Gather and assess information for determining health and nutrition risk factors, program eligibility, client education, and referrals.
Provide breastfeeding support and/or referrals.
Document participants information and services and manage appointment schedules in electronic record (Cascades) to support the WIC program.
Provide direct customer service to a diverse clientele, providing WIC services, issuing and educating on the use of WIC benefits, determining appointment types needed.
Conduct WIC program tasks, such as generating daily reports and participant letters, and making referrals to other community services.
Participate in WIC-related outreach activities, including recruitment events, breastfeeding promotion campaigns and WIC Farmers' Market Nutrition Program.
Complete annual agency-wide and WIC trainings, and ongoing nutrition and breastfeeding education requirements.
Use Microsoft Outlook and other electronic communication tools to coordinate work and meet training requirements.
Screen new applicants and existing participants for nutrition risk factors and determine program eligibility in accordance with Federal and State standards.
Performs anthropometric (height and weight measurements) for women, infants, and children, as needed.
Provide evidence-based health and nutrition information to WIC participants.
Work with participants to create personal nutrition related goals and follow up at future appointments.
Provides nutrition counseling for non-high-risk participants.
Maintain, document, and process medical and other participant records according to program guidelines.
Perform first-line customer service duties; respond to inquiries by phone and in person, identify participant needs.
Other duties as assigned.