Nursing Workforce Staffing Specialist-Full Time, Nights

St. Luke's University Health Network•Allentown, PA

About The Position

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Nursing Workforce Management Staffing Specialist coordinates clinical staffing placement maintains work schedules, tracks time and attendance to support the St. Luke’s Network to achieve optimal staffing. Serves as the point person and resource for the Central Staffing Office and Network Supervisors.

Requirements

High school graduate or GED required.
PC and data entry skills, medical terminology, and staffing/scheduling background.
Excellent communication customer service skills including the ability to work with others in a fair, organized manner and easily adaptable to a fast-paced, ever-changing environment.
Ability to work independently or with minimal supervision as required.

Responsibilities

Ability to work as an effective member of the Nursing Workforce Management (NWM) team as well as to work cooperatively with other departments.
Assigns Registered Nurses, Patient Care Assistants and Patient Observation Attendants to the appropriate entity/unit according to the needs.
Develops, clinical work schedules, anticipating staffing needs, to ensure sufficient staffing for each shift within budgetary guidelines.
Coordinates scheduling to reduce overstaffing, staff shortages and/or overtime.
Complies data for reporting on growth, financial metrics and staffing related data.
Input and manage all schedules, changes and/or corrections into the computerized scheduling program (Kronos) and relays changes to designated staff on a daily basis.
Timely, effective, and efficient communication with staff, supervisors and entities to relay necessary information and coordinate staffing plans.
Supports the clerical functions associated with reviewing and documenting staff daily assignments to support all entities/units as able.
Cross-trains with other staff coordinators to facilitate smooth day-to-day operations.
Investigates staff scheduling concerns as appropriate and communicates concerns with manager as necessary.
Function as a liaison between the Hospital Supervisor, staff and manager to assure timely and accurate processing of schedules, assignments and payroll information.
Handle phone calls, contacts appropriate staff and communicates changes in schedule as needed.
Assist manager with clerical duties, educational tracking, and compliance.
Performs clerical functions as indicated to meet the needs of the department.
Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
Complies with Network and departmental policies regarding attendance and dress code.
Other related duties as assigned.