Nursing Unit Clerk Adult Psychiatry Unit (7RC) - 50% Evenings

University of Iowa • Iowa City, IA

48d • Onsite

About The Position

7RC is separated into a12-bed mood disorder unit and a 13-bed general adult psychiatry unit. We utilize an evidence-based, patient-centered, interdisciplinary approach, with contributions from physicians, psychologists, advanced practice providers, master-level therapists, nurses, social workers, dieticians, occupational and recreational therapists, all striving to work collaboratively with patients and families to provide the best possible care. 7RCP features a new and collaborative position, Behavioral Health Consultant, with a goal to elevate the patient and team outcomes. Evidence-based therapeutic modalities utilized on the unit include dialectical behavior therapy, cognitive behavior therapy, and trauma-informed care. The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients.

Requirements

• Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
• Any combination of clerical experience and/or health care experience which totals two years.
• Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines.
• Manage multiple assignments and provide quick reaction and immediate response to emergencies.
• Maintain attention to detail over extended period of time and continually be aware of variations in changing situations.
• Strong communication skills and a tolerance for an active work environment with potential for negative behavior.
• Work well with all levels and types of people.

Nice To Haves

• 6 months of clerical experience
• Public contact/customer service experience
• Medical terminology knowledge
• Proficiency in MS Word and MS Excel
• Excellent communication skills

Responsibilities

• Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
• Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
• Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
• Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
• Proficient in navigating web-based resources and using online clinical and business applications.
• Performs computer functions within scope of role as defined by the individual unit.
• Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
• Processes patient charges including batching charges in a timely manner, as appropriate.
• Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
• Completes and maintains hospital and nursing records.
• Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
• Assists health care providers in scheduling patient tests and appointments.
• Practices standard precautions in infection control in accordance with institutional policy.
• Assists staff during emergencies, and other patient cares and services as directed.
• Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
• Participates in unit staff meetings and in-services.
• Performs other projects or tasks as assigned.

Benefits

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees