About The Position

The new University of Iowa Health Care North Liberty Campus will open in the Spring of 2025. This 469,000 square foot facility will be home to UI Health Care's nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient, and surgical venues. These state-of-the-art clinical facilities will also include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services. The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching, and research missions; convenient access to services; and engaging community partnerships. UI Health Care is seeking a welcoming, highly skilled, and collaborative workforce to be a part of the opening team for this superb new campus, and to help further our mission of: Changing Medicine. Changing Lives.

Requirements

  • Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
  • Any combination of clerical experience and/or health care experience which totals two years.

Nice To Haves

  • 6 months of clerical experience
  • Public contact/customer service experience
  • Medical terminology knowledge
  • Proficiency in MS Word and MS Excel
  • Excellent communication skills

Responsibilities

  • Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
  • Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
  • Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
  • Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
  • Proficient in navigating web-based resources and using online clinical and business applications
  • Performs computer functions within scope of role as defined by the individual unit
  • Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
  • Processes patient charges including batching charges in a timely manner, as appropriate
  • Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
  • Completes and maintains hospital and nursing records
  • Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
  • Assists health care providers in scheduling patient tests and appointments
  • Practices standard precautions in infection control in accordance with institutional policy
  • Assists staff during emergencies, and other patient cares and services as directed
  • Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
  • Participates in unit staff meetings and in-services
  • Performs other projects or tasks as assigned

Benefits

  • Regular salaried position located in North Liberty, Iowa
  • Fringe benefits package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Educational Services

Education Level

High school or GED

Number of Employees

251-500 employees

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