Nursing Unit Clerk (NUC) - Adult Short Stay Unit (LL JCP) - 60% Sat/Sun Day Shifts

UIOWA • Iowa City, IA

3d • Onsite

About The Position

The University of Iowa Hospitals and Clinics Department of Nursing's Adult Short Stay Unit (LL JCP) is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. Short Stay Unit, Lower Level John Colloton Pavilion (LL JCP): This unit features 30 private patient rooms and is designed to care for patients admitted to UIHC under observation or recovery level of care, with a focus on timely treatment. The Lower Level Short Stay Unit is a new construction unit that opened in April 2023 as part of UIHC's Medical Surgical Services (MSS) Division. The patient population cared for on this unit will include both medical and surgical patient populations who are typically admitted to the hospital for an estimated 24-48 hour stay. Patient diagnoses frequently treated as medical observation include but are not limited to chest pain, abdominal pain, back pain, and syncope. Surgical recovery patients include a variety of procedures under the care of the following services: orthopedics, urology, plastics and cardiology, among others. We rely on teamwork to provide high quality and compassionate care as we provide patients the necessary care and education for them to make a safe transition home following their short stay in the hospital. Responsibilities will include, but are not limited to: Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members Proficient in navigating web-based resources and using online clinical and business applications Performs computer functions within scope of role as defined by the individual unit Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation) Processes patient charges including batching charges in a timely manner, as appropriate Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information Completes and maintains hospital and nursing records Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic Assists health care providers in scheduling patient tests and appointments Practices standard precautions in infection control in accordance with institutional policy Assists staff during emergencies, and other patient cares and services as directed Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs Participates in unit staff meetings and in-services Performs other projects or tasks as assigned Aptitudes required in order to perform responsibilities: Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines Manage multiple assignments and provide quick reaction and immediate response to emergencies Maintain attention to detail over extended period of time and continually be aware of variations in changing situations Strong communication skills and a tolerance for an active work environment with potential for negative behavior Work well with all levels and types of people

Requirements

• Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
• Any combination of clerical experience and/or health care experience which totals two years
• Work in an environment with conflicting demands and/or priorities and rushed and/or urgent timelines
• Manage multiple assignments and provide quick reaction and immediate response to emergencies
• Maintain attention to detail over extended period of time and continually be aware of variations in changing situations
• Strong communication skills and a tolerance for an active work environment with potential for negative behavior
• Work well with all levels and types of people

Nice To Haves

• 6 months of clerical experience
• Public contact/customer service experience
• Medical terminology knowledge
• Proficiency in MS Word and MS Excel
• Excellent communication skills

Responsibilities

• Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships
• Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems
• Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate
• Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members
• Proficient in navigating web-based resources and using online clinical and business applications
• Performs computer functions within scope of role as defined by the individual unit
• Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation)
• Processes patient charges including batching charges in a timely manner, as appropriate
• Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information
• Completes and maintains hospital and nursing records
• Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic
• Assists health care providers in scheduling patient tests and appointments
• Practices standard precautions in infection control in accordance with institutional policy
• Assists staff during emergencies, and other patient cares and services as directed
• Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs
• Participates in unit staff meetings and in-services
• Performs other projects or tasks as assigned

Benefits

• Regular salaried position located in Iowa City, Iowa
• Fringe benefits package including paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions into retirement plans

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees