Nursing Unit Clerk - Medical Surgical Oncology (4JPP) 50% Mid Shifts 1200 - 2200

UIOWA•Iowa City, IA

23h•Onsite

About The Position

The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. This position will be located in the Medical Surgical Oncology Unit (4JPP), which is part of UI Health Care's Medical Surgical Services (MSS) division. Responsibilities include communicating and interacting with patients, visitors, and other health care professionals, utilizing and maintaining electronic communication systems, providing information and direction, assisting with call lights, navigating web-based resources, performing computer functions, maintaining accurate census information, processing patient charges, notifying appropriate professionals of patient admissions, completing and maintaining hospital and nursing records, using appropriate medical terminology, assisting with scheduling patient tests and appointments, practicing standard precautions, assisting staff during emergencies, maintaining supply processes, participating in unit staff meetings and in-services, and performing other assigned tasks. The role requires working in an environment with conflicting demands and/or priorities, managing multiple assignments, providing quick reaction to emergencies, maintaining attention to detail, strong communication skills, and the ability to work well with all levels and types of people.

Requirements

Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year
Any combination of clerical experience and/or health care experience which totals two years

Nice To Haves

6 months of clerical experience
Public contact/customer service experience
Medical terminology knowledge
Proficiency in MS Word and MS Excel
Excellent communication skills

Responsibilities

Communicates and interacts with patients, visitors, and other health care professionals in an effective manner and maintains positive, cooperative relationships.
Utilizes and maintains electronic communication systems to ensure communication among the health care team members and patients/families, including text pagers, locator badges, wireless phones, and other new systems.
Provides information and direction to health care personnel and visitors coming to the unit, answers the telephone; takes and delivers messages and assists in keeping White Boards updated at least daily as appropriate.
Helps to answer call lights, maintain call-light system, and relay information in a timely manner to appropriate team members.
Proficient in navigating web-based resources and using online clinical and business applications.
Performs computer functions within scope of role as defined by the individual unit.
Maintains accurate census information; (e.g., timely ADT entry into IDX, Premise bed board activities, correct level of accommodation charges, and census reconciliation).
Processes patient charges including batching charges in a timely manner, as appropriate.
Notifies appropriate health care professionals of a patient admission and prepares the required forms with patient identification information.
Completes and maintains hospital and nursing records.
Uses appropriate medical terminology and symbols, i.e. verbal, written and electronic.
Assists health care providers in scheduling patient tests and appointments.
Practices standard precautions in infection control in accordance with institutional policy.
Assists staff during emergencies, and other patient cares and services as directed.
Maintains a process for ordering, obtaining, and storing supplies that is cost effective and meets unit needs.
Participates in unit staff meetings and in-services.
Performs other projects or tasks as assigned.