Nursing Unit Clerk - Emergency Department - Sharp Grossmont Hospital - Night Shift - Part Time

Sharp Healthcare • La Mesa, CA

231d • $24,500 - $34,300

About The Position

This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.

Requirements

• H.S. Diploma or Equivalent
• 1 Year Experience as Unit clerk/secretary in an acute care setting

Responsibilities

• Performs as the coordinator of communication for the unit and assumes primary responsibility for medical record management.
• Greets visitors and ensures meeting of needs or refers to appropriate resources.
• Facilitates patient data management through transcription, order entry, and documentation.
• Supports best use of resources in management of equipment, supplies, and other department resources.
• Enters accurate disposition of patient requiring admission, transfer or discharge per unit time guidelines.
• Requests medical records, films, or other medical record information from other facilities.
• Coordinates scheduling of tests and retrieving results to support patient progress.
• Collects and prepares patient data necessary to support interfacility transfer.
• Dismantles chart and returns to Medical Records, including old charts.
• Greets and makes welcome a variety of customers by the telephone and in person.
• Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages.
• Acts on requests for customer assistance.
• Uses scripts as appropriate including answering phones, transferring calls and service recovery.
• Answers call lights within 4 rings or calls into patient rooms to validate request.
• Answers phone within 4 rings; transfer calls as indicated.
• Responds to all inquiries with a timeliness that promotes customer satisfaction.
• Coordinates with physicians and departments team members via paging system or phones.
• Assists in directing others during crisis interventions (codes, disasters, etc.).
• Communicates effectively with all levels of staff and uses chain of command per unit guidelines.
• Accurately enters orders in electronic information systems, noting order number within 2 hours of availability to clerk.
• Enters stat order within 30 minutes and communicates with appropriate staff.
• Seeks clarity before completing the entry when order not clear or refers to nurse for follow-up.
• Retrieves diagnostic study, lab results, and other relevant patient information supportive of patient assessment.
• Completes order entry via down time procedures when electronic information systems not available.
• Efficient in completing own work, organizing, prioritizing and delegating to support productive completion of work within unit time guidelines.
• Orders supplies, forms and equipment, maintains stock per guidelines.
• Manages equipment through proper operation, obtaining supplies, troubleshooting and calling for maintenance.
• Logs, assigns, and tracks wireless phones and other portable equipment.
• Enters patient charges into computer systems without duplication.
• Obtains chart inserts for admissions and maintains charts, ensuring additional forms are available and placed in charts.
• Obtains old charts from medical records.
• Requests copies of H&P, consults, or other paper reports to complete medical record.
• Demonstrates patient's 24 hour charging record and places record in patient's chart.
• Flags charts for physician signatures on verbal orders.
• Files interdisciplinary and diagnostic printouts in chart per standards.
• Dates, times, and initials all entries.
• Assists team members in locating patient data information.
• Transcribes routine orders within 2 hours of availability to clerk.
• Transcribes stat orders within 30 minutes and communicates with appropriate staff.
• Seeks clarity before completing the transcription when order is not clear or refers to nurse for follow-up.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED