Nursing Operations Specialist

Parkland Health

1d•Onsite

About The Position

This position provides daily support for nursing operations, including research and development, integration of system-wide initiatives, and collaboration with multiple nursing departments. The specialist will develop and deliver content for materials such as training materials, policies and procedures, and identify gaps in nursing performance to ensure standardization and Best Practices for Parkland's nursing services. Parkland Health is one of the nation’s largest public hospital systems, dedicated to delivering exceptional care to the Dallas community, fostering a collaborative, engaged team focused on excellence, innovation, and patient-centered service, and supporting employees with resources to grow, succeed, and make a meaningful impact.

Requirements

Must be a graduate from an accredited school of nursing.
Must have a Bachelor's of Science in Nursing (BSN) or must complete BSN within three years of hire/placement in role.
Must have five years of project and/or nursing experience, managing increasingly complex projects in a nursing department.
Must have current RN license or valid temporary permit with the Texas Board of Nursing or valid Compact RN license
Must have current healthcare provider BLS for Healthcare Providers certification from one of the following: American Heart Association, American Red Cross, Military Training Network
Must have excellent oral and written skills.
Must have excellent organizational, analytical, critical thinking, and problem solving skills.
Must be able to communicate effectively with all levels of internal and external personnel.
Must have excellent interpersonal and presentation skills.
Must have strong EPIC documentation skills.
Must have strong database management skills.
Must have strong computer skills to include command of Microsoft OFFICE applications, etc.
Must demonstrate ability to mine, analyze, collate and trend data.
Must have a strong understanding of operations and hospital initiatives.
Knowledge of budget, charges, supplies, and equipment and works with department leaders to ensure operations are performed in a fiscally conservative manner.
Must be able to work independently and within an interdisciplinary team structure
Must have a high degree of flexibility and adaptability.
Must be able to work in a fast paced environment and manager multiple projects simultaneously
Must be able to establish effective, respectful and collegial working relationships with all internal and external customers, including but not limited to physicians and employees.

Nice To Haves

Prefer a Master's of Science in Nursing (MSN).
Information Technology or Nursing Informatics experience preferred.

Responsibilities

Reviews and analyzes nursing literature and recommends nursing best practice to unit/department leadership for practice optimization.
Reviews and updates nursing policy and procedure based on current literature and professional standards within the established framework.
Retrieves, analyzes, collates and trends data from multiple sources for ongoing monitoring at the unit/department level.
Develops reports, graphs, and presentations to distribute the data.
Collaborates with Clinical Education and Nursing Leadership in identification of education needs, implementation of new initiatives and development/delivery of education content as needed for the improvement of nursing operation.
Collaborates with Performance Improvement, and other departments as necessary, to ensure unit/department integration with system-wide initiatives.
Collaborates with Information Technology to identify and optimize EPIC nursing documentation.
Collaborates with other support departments to identify gaps in nursing performance and development of education and/or monitoring plans for correction/improvement of nursing practice.
Performs project planning and roll out of division and house-wide initiatives as participant & lead
Serves as liaison between many areas and nursing departments with working knowledge of Safety & Risk, Quality Infection Control, Nursing Informatics/IT, Clinical Engineering, HIM
Collaborates and assists with evidenced-based practice research as directed
Serves as a subject matter expert during accreditation and credentialing surveys (ie Joint Commission, CMS, Stroke Certification).
Responsible for documenting and tracking improvements in cross-functional team settings in order to enhance productivity, quality and customer satisfaction
Responsible for support of assigned areas and participation in departmental Performance improvement committees to track and trend quality and performance improvement projects, goals and objectives.
Collaborates with assigned leaders to establish projects, metrics, dashboards, while collecting, organizing and monitoring departmental quality, operation and service line performance data
Promotes cross-departmental communication, collaboration, and performance improvement as a means to improve patient care and outcomes.