Nursing Operations Manager - Med Surg - Bayfront Hospital - St. Petersburg, Florida

Orlando Health•Saint Petersburg, FL

21d•Onsite

About The Position

The Nursing Operations Manager (NOM) is responsible for leading and managing the clinical and operational performance of the Med Surg unit.This role ensures delivery of high-quality, patient-centered care while fostering a culture of safety, engagement, and accountability. The NOM partners with nursing leadership to execute strategic goals, optimize team workflows, and implement continuous quality improvement practices across the assigned departments.

Requirements

Bachelor of Science in Nursing (BSN) required
Current RN license in the State of Florida or via Nurse Licensure Compact (NLC)
Current Basic Life Support (BLS) certification
Advanced certifications may be required depending on unit population (e.g., ACLS, PALS, NALS, TNCC)
Minimum 2 years of clinical RN experience in an acute care setting
Minimum 1 year of leadership or management experience

Nice To Haves

Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or graduate degree in a health-related or business field preferred
National nursing leadership certification (ANCC or AONL) required within 2 years

Responsibilities

Evaluates the environment and makes recommendations to ensure delivery of quality service, optimal patient flow and comfort, safety, and compliance with various standards of care, regulatory/governing bodies (e.g., OSHA, JCAHO), infection control, and risk management. Plans, leads, organizes, directs, & evaluates the delivery of patient care to achieve sustained outcomes.
Facilitates a healthy environment that promotes patient and team member safety, high reliability of processes and quality outcomes.
Embraces workplace diversity and participates in nursing organizational policy formulation and decision-making.
Ensures that a continual improvement approach is implemented to measure actual performance against established standards for nursing and patient care.
Serves as an agent of change, assisting leaders and team members in understanding the importance, necessity, impact, and process of change.
Analyzes, develops, and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes.
Participates in the planning and implementation of new technologies, procedures, and services to support day-to-day operations. Identifies, recruits, develops, and retains top talent.
Responsible for management of team members including recruitment, development, mentorship, retention, supervision, evaluation, and productivity.
Develops and manages unit/department budget and responds in a cost-effective manner to changing patient and team member requirements.
Knows and practices sound business and operational excellence.
Achieves financial and operational benchmarks by developing capital & operating budgets and monitoring all operational expenses.
Assures development, implementation, and evaluation of an evidence-based, quality clinical nursing practice consistent with nursing research, and organizational and national practice standards.
Demonstrates initiative and situational leadership skills.
Ensures the customer experience is exceptional. Serves as a liaison between team members and nursing administration.
Demonstrates professional accountability by maintaining proficiency in assigned role and involvement in professional organizations.
Facilitates and supports team member involvement in professional and organizational activities. Holds self and others accountable to Orlando Health’s mission, vision, and values.
Demonstrates The Orlando Health Way: Assure, Engage, Unite.
Performs all other duties as assigned.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Uses working knowledge of risk management concepts.
Participates in Process Improvement activities as assigned.
Interprets the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures.