Nursing Home Follow-Up Clerk

Valence Care - HCS - Girling NY - Extended Home Care - A&J Staffing - A Better Life - Direct Care • New York, NY

19d • $22 - $22 • Hybrid

About The Position

Responsible for managing patients awaiting Nursing Home Discharge lists, following up every week for discharge updates, documenting status in McKesson, ensuring timely collection and uploading of discharge summaries.

Requirements

• At least one year of previous home care experience or administrative work (not required)
• Computer Skills
• Great Customer Service
• Organization
• Attention to detail
• Team oriented
• Communication and understanding
• Time Management

Responsibilities

• Daily Case Management
• Review and manage a daily spreadsheets of patients pending Nursing Home Discharge
• Follow up with patients, social workers, case managers, or patients' families via phone call/email every week to gather information regarding discharge timelines and ensure social worker sends proper documentation
• Documenting all patient status updates via email and in McKesson notes.
• Send out daily email updates to the marketer and their teams
• Obtaining all necessary documents needed to ensure patients Start of Care for CHHA services
• Timely Communication
• Maintain consistent communication on patient status, ensuring no gaps of more than a week in follow-up.
• Respond promptly to all emails across different departments to ensure all inquiries are addressed in a timely manner

Benefits

• Health, Dental, Vision
• 401k + Company match
• Paid Holidays.
• PTO Package
• Paid Orientation
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED