Community Health System-posted 3 months ago
Full-time • Senior
Clarksville, TN
5,001-10,000 employees
Hospitals

The Director, Med/Surg, is responsible for the overall leadership and management of the medical-surgical department, ensuring the delivery of safe, high-quality patient care and operational excellence. This role provides strategic direction, oversees departmental operations, and ensures compliance with healthcare regulations and organizational objectives. The Director fosters a culture of collaboration and continuous improvement while supporting staff development and patient satisfaction.

  • Oversees clinical operations in the medical-surgical department, ensuring that patient care is delivered safely, efficiently, and in alignment with evidence-based practices and regulatory standards.
  • Develops, implements, and evaluates departmental policies, procedures, and workflows to enhance patient care outcomes and operational efficiency.
  • Collaborates with physicians, nursing staff, and multidisciplinary teams to ensure seamless coordination of patient care across the continuum.
  • Manages departmental budgets, staffing, and resource allocation to maintain financial efficiency while meeting patient care needs and maintaining high standards of service.
  • Ensures compliance with local, state, and federal healthcare regulations, as well as accreditation and organizational policies.
  • Supports the recruitment, onboarding, and ongoing professional development of clinical staff, fostering a culture of mentorship, accountability, and teamwork.
  • Monitors key performance indicators and quality metrics, identifying opportunities for improvement and leading initiatives to optimize patient outcomes and departmental performance.
  • Facilitates open communication and collaboration between clinical staff, administration, and external stakeholders to address patient care needs and operational challenges.
  • Participates in strategic planning and organizational initiatives, contributing to the growth and development of the medical-surgical department and broader healthcare services.
  • Responds promptly to patient care concerns, complaints, and incidents, conducting investigations and implementing corrective actions as necessary.
  • Maintains up-to-date knowledge of industry trends, emerging clinical practices, and regulatory changes, ensuring the department adapts to evolving healthcare environments.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
  • Bachelor's Degree in relevant field required or seven (7) plus years of direct experience in lieu of a Bachelor's degree required.
  • Master's Degree preferred.
  • 3-5 years of experience in closely related field with Bachelor's degree required.
  • 3-5 years of previous leadership experience preferred.
  • Strong leadership, organizational, and communication skills.
  • Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
  • Problem-solving and critical thinking skills.
  • In depth knowledge of industry best practices and regulatory compliance (if applicable).
  • Strong organizational and time management skills.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.
  • Master's Degree preferred.
  • 3-5 years of previous leadership experience preferred.
  • Medical
  • Vision
  • Dental
  • 401k match
  • and more.
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