Nursing Care Coordinator - Specialty Pharmacy
About The Position
Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. About Orsini Rare Disease Pharmacy Solutions Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™. Our Mission Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. POSITION SUMMARY Under supervision of the Nursing Coordinator Supervisor works to locate and source and prequalified or previously qualified infusion nurses for Orsini home infusion patients. Works to prioritize urgent staffing needs and timely medication administration starts for new patients to therapy, prioritizes re-staffing needed for existing patients, and communicates via phone and email to home health agencies and independent nurses. The position will help ensure communication between internal departments when needed to provide status updates on locating and sourcing nurses for patients. The position will escalate any urgent issues requiring further management type assistance needed to resolve to the Nursing Coordinator Supervisor or Clinical Nurse Manager. The Coordinator will maintain accurate records of work completed in the appropriate systems and ensure documents are returned back when needed from agencies or independent nurses.
Requirements
- High School diploma or equivalent required.
- 2+ years as Nursing Care Coordinator or relevant experience.
- Ability to work in a team environment and provide support to other team members.
- Understands medical terminology related to nursing.
- Medical office/home health agency experienced needed.
- Knowledgeable of the Illinois State Administrative Code within 6 months of hire.
- Knowledgeable of ONA Policy and Procedures within 6 months of hire.
- Microsoft office knowledge.
- Strong interpersonal and interdepartmental customer service skills.
Nice To Haves
- Para-professional certification (CNA, LPN, Pharmacy Technician, or MA) - preferred.
- Pharmacy knowledge preferred.
Responsibilities
- Sourcing Nursing Agencies and Independent Nurses, performing prequalification screening for all Orsini Complex Therapies with Nursing.
- Verifying Agencies and Nursing have provided all required documents and agreement to perform Orsini Patient Services for infusion at home.
- Managing call volume for inbound and outbound calls and timely responses to emails.
- Participating in Patient New Starts and provide statuses to therapy teams.
- Updating master schedule of nursing visits for the ONA.
- Assist with initiation of home health agreements and monthly metric report.
Benefits
- Medical Coverage, Dental, and Vision Coverage
- 401(k) with employer match
- Accident and Critical Illness coverage
- Company-paid life insurance options
- Generous PTO, paid holidays, and floating holidays
- Tuition reimbursement program
- Hybrid work-environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
