Kaiser Permanente-posted 3 months ago
Part-time • Entry Level
Irvine, CA
Ambulatory Health Care Services

Under the direct supervision of a Registered Nurse or physician, performs a variety of patient care functions as assigned and in accordance with the legal scope of competency and within established standards of care, policies and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits in delivery of care; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.

  • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
  • Demonstrates a professional, supportive attitude and identifies and supports new ideas.
  • Utilizes effective communication strategies, including chain of command and issue escalation, which result in intended outcomes.
  • Participates in problem identification and resolution in collaboration with the Registered Nurse.
  • Prioritizes work assignments appropriately to ensure completion of patient care activities and notifies Registered Nurse if unable to complete assignments.
  • Complies with regulatory requirements, policies, procedures, and standards of practice.
  • Correctly identifies patient and scheduled procedure and performs patient care activities, considering age-related needs of the patient as assigned.
  • Reports unusual findings to the Registered Nurse and collects data to assist in the revision of the plan of care.
  • Discusses discharge barriers with the Registered Nurse and takes intervention as directed.
  • Keeps health care team members informed regarding patients responses to interventions within their scope of competency.
  • Charts legibly, dated, and signed, ensuring documentation reflects data collection within the scope of competency and is complete for activities performed.
  • Applies standard precautions and keeps a safe environment for self and others.
  • Observes patient/family conditions and reports sudden changes or unusual findings to Registered Nurse.
  • Demonstrates competencies during the probationary period and ongoing by completion of departmental competency validation.
  • Transports patients, equipment, supplies, and specimens throughout the medical center utilizing proper body mechanics.
  • Participates in departmental performance improvement activities, i.e., planning, measuring/monitoring, assessing and improving.
  • Utilizes computer systems effectively and efficiently.
  • Practices customer service standards as defined by the Service Area, Medical Center, and specific department.
  • Anticipates customer desires and takes proactive steps to meet those needs by listening and taking responsibility within scope to ensure issues are resolved.
  • Assists members who are less than satisfied with their experience by listening and taking responsibility within their scope to ensure that the issue is resolved.
  • Promptly answers call lights, alarms, and patient requests.
  • Under the direction of the Registered Nurse, gives patients and their significant others the information needed within their scope of competency.
  • Maintains and protects patient confidentiality and assures a clean, orderly and functional work environment.
  • Viewed by others to be an effective team member who is flexible, cooperative, and willing to assist others.
  • Confronts difficult or conflict situations constructively and seeks appropriate assistance.
  • Takes accountability for own actions and accepts constructive criticism.
  • Assists others unfamiliar to the department and attends all mandatory meetings and inservices, a minimum of 50% of staff meetings, and actively participates in other departmental professional development.
  • Participates with the assessment of current and future unit learning needs and development of annual educational plan.
  • Keeps self-informed of activities on the unit and makes recommendations for change.
  • Adheres to Regional Attendance Policy and reports to assigned area promptly, being present and available for report at beginning of assigned shift.
  • Minimizes personal phone call time and supports a collaborative labor-management partnership environment.
  • Organizes work to minimize the use of overtime and identifies and assists in systems improvement that need simplification or correction.
  • Minimum one (1) year experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting.
  • Current enrollment in an approved RN or LVN program may be substituted for 1 year of experience.
  • State Certification as a Nursing Assistant or completion of a Nursing Attendant course or current enrollment in an approved RN or LVN program.
  • Basic Life Support certification.
  • Some positions may be posted as bilingual Spanish required on a position-by-position basis.
  • May be expected to float to other areas within their scope of competency.
  • Willing to be trained on computer systems.
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