Nursing Assistant - Patient Transport

ServiceSource•Aurora, CO

13d•$18•Onsite

About The Position

Are you dependable, compassionate, and energized by helping others? As a Nursing Assistant – Patient Transporter at ServiceSource, you’ll play a vital role in the daily care experience of veterans by ensuring safe, timely, and respectful transportation throughout the VA Medical Center. Whether escorting patients to appointments or delivering critical specimens, your work will directly support the health and dignity of those who served our country.

Requirements

High school diploma or General Educational Development (GED) equivalent preferred, but not required.
Proficiency in English (as a first or second language) is preferred.
Must successfully pass an FBI Department of Homeland Security clearance upon hire.
Required to obtain Heartsaver/CPR certification through the American Heart Association (AHA) upon hire.
Availability and willingness to work flexible hours, including evenings and/or weekends, when needed, based on operational needs.
Demonstrated commitment to providing excellent customer service.
Highly dependable and capable of working independently with minimal supervision.
Basic mathematical proficiency is preferred.
Ability to respond promptly and effectively to dynamic or unexpected situations.
Strong communication skills, both verbal and written, with solid literacy abilities.
Proven ability to collaborate with diverse personalities and navigate interpersonal challenges.
Capable of solving practical problems and handling a variety of concrete variables in situations with limited standardization.
Preferred ability to interpret and follow instructions presented in written, oral, diagrammatic, or schedule formats.

Nice To Haves

Preferred ability to interpret and follow instructions presented in written, oral, diagrammatic, or schedule formats.

Responsibilities

Assist both inpatients and outpatients with safe and efficient transportation throughout the medical center using wheelchairs, gurneys, inpatient beds, and other conveyances.
Escort patients to and from hospital entrances and parking structures as needed.
Maintain clear and timely communication with Dispatch to receive and relay transport instructions and relevant information.
Provide basic assistance to patients entering or exiting transport devices, and promptly notify clinical staff when additional support is required.
Collect biological specimens from various hospital units and deliver them securely to the laboratory.
Provide courteous and accurate information to patients, visitors, and hospital guests, ensuring a positive customer service experience.
Support departmental operations by assisting with tasks such as tracking, retrieving, and sanitizing transport equipment, as well as contributing to data collection and reporting efforts.
Operate a multi-line phone system and serve as a backup Dispatcher, delivering prompt and professional communication.
Consistently perform duties in a safe, respectful, confidential, and professional manner in accordance with hospital policies.
Perform other responsibilities as assigned.

Benefits

Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.

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